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New Hope Hospice Care

North Hollywood, CA · Medicare-certified hospice (CCN B51560)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 92 (state average 93.41 — below state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (747) 254-6055 · Verify on Medicare Care Compare ↗

CMS has not published a CAHPS family-caregiver star rating or percent-recommend figure for New Hope Hospice Care. On CMS's composite process measure, the hospice scored 92.00, which is below the California state average of 93.41.

New Hope Hospice Care serves 34 ZIP codes from its North Hollywood, CA office in Los Angeles County.

Yes, New Hope Hospice Care is Medicare-certified (CCN B51560, certified since 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
New Hope Hospice Care New Hope Hospice Care: 92 92 CA average CA average: 93.41 93.41

About this hospice

New Hope Hospice Care is a Medicare-certified hospice serving families in North Hollywood, California, in Los Angeles County. The hospice has been Medicare-certified since October 24, 2022, according to CMS Care Compare records. CMS has not published the ownership type for this hospice in the data reviewed.

CMS's CAHPS Hospice Survey collects feedback from family caregivers about their experience with a hospice's care. For New Hope Hospice Care, CMS has not published a CAHPS star rating, a percentage of caregivers who would definitely recommend the hospice, or a percentage rating the hospice 9-10 overall. This is often due to too few completed surveys to report reliably, and it should not be read as a sign of poor quality.

CMS does report a composite process measure for this hospice, showing a score of 92.00, compared to a California state average of 93.41 — placing New Hope Hospice Care below the state average on this measure. CMS also lists a care index score of 8 for this hospice, though no state comparison is available for that figure in this data.

New Hope Hospice Care's service area, as listed with CMS, covers 34 ZIP codes from its North Hollywood office.

Hospice care for eligible Medicare beneficiaries is covered under the Medicare hospice benefit; no additional cost details are provided here. All figures in this profile come from CMS Care Compare data as supplied for this listing. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.

Questions families ask

Does Medicare cover care from New Hope Hospice Care?

Yes, New Hope Hospice Care is Medicare-certified (CCN B51560), certified since October 24, 2022. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS survey results, such as a star rating or percent who would recommend, for New Hope Hospice Care, which often happens when too few surveys were completed to report.

How does this hospice score on CMS quality measures compared to the state average?

New Hope Hospice Care's composite process score is 92.00, compared to the California state average of 93.41, placing it below the state average on this measure. CMS also lists a care index score of 8 for this hospice.

What areas and ZIP codes does this hospice serve?

New Hope Hospice Care serves 34 ZIP codes from its North Hollywood, California office in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

CMS data provided here does not include the ownership type for New Hope Hospice Care; contact the hospice at (747) 254-6055 or check Medicare Care Compare to confirm.

How long has this hospice been Medicare-certified?

New Hope Hospice Care has been Medicare-certified since October 24, 2022.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for people who have chosen to focus on comfort rather than curative treatment, usually when a doctor believes life expectancy is six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is a personal decision made with a patient's medical team.

Where is hospice care provided — at home or in a facility?

This data does not specify the settings where New Hope Hospice Care delivers services; contact the hospice at (747) 254-6055 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To learn how to begin care with New Hope Hospice Care, contact the hospice directly at (747) 254-6055 and verify certification details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; contact New Hope Hospice Care at (747) 254-6055 for specifics not listed here.

How do I verify this hospice on Medicare Care Compare?

You can look up New Hope Hospice Care using CCN B51560 at https://www.medicare.gov/care-compare/details/hospice/B51560?state=CA to review current CMS data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.