New Horizon Hospice, Inc
Glendale, CA · Medicare-certified hospice (CCN 751639)
CMS process measure: 91.43 (state average 93.41 — below state average)
Serves: 30 ZIP codes (is yours included? →) · Phone: (818) 244-5360 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family caregiver star rating or recommendation percentage for New Horizon Hospice. On the CMS composite process measure, it scored 91.43, which is below the California state average of 93.41.
New Horizon Hospice serves 30 ZIP codes from its Glendale, CA office in Los Angeles County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, New Horizon Hospice, Inc is Medicare-certified (CCN 751639, since January 27, 2015). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
New Horizon Hospice, Inc is a for-profit hospice based in Glendale, California, serving families in Los Angeles County. It has been Medicare-certified since January 27, 2015 (CCN 751639).
CMS Care Compare does not show a published CAHPS family caregiver survey star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10 for this provider. This is common for smaller hospices where patient counts are too low for CMS to publish reliable survey results, and it should not be read as an indication of poor quality — it simply means CMS has not published that measure for this hospice.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, New Horizon Hospice scored 91.43, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also lists a care index score of 7 for this hospice. These figures reflect CMS Care Compare data as most recently published.
New Horizon Hospice reports serving 30 ZIP codes from its Glendale office, giving families a sense of the geographic reach of its care area.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are included here. Families are encouraged to verify all figures directly on Medicare Care Compare and to contact the hospice directly with specific questions about services and availability.
Questions families ask
Does Medicare cover care from this hospice?
Yes. New Horizon Hospice, Inc is Medicare-certified (CCN 751639) since January 27, 2015, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating, percent recommending, or percent rating 9-10) for New Horizon Hospice, often because of small patient counts, which does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
New Horizon Hospice's composite process score is 91.43, compared with a California state average of 93.41, placing it below the state average on this measure. CMS also lists a care index score of 7 for this hospice.
What areas and ZIP codes does this hospice serve?
New Horizon Hospice serves 30 ZIP codes from its Glendale, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 30 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
New Horizon Hospice is a for-profit organization; ownership type does not by itself determine care quality, but families may want to consider it alongside CMS quality data.
How long has this hospice been Medicare-certified?
New Horizon Hospice has been Medicare-certified since January 27, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
No — choosing hospice means shifting focus to comfort and quality of life rather than curative treatment of the terminal illness; patients can still receive treatment for other conditions and can leave hospice if they choose.
Where is hospice care provided — at home or in a facility?
This information is not in the CMS data provided; please contact New Horizon Hospice at (818) 244-5360 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact New Horizon Hospice at (818) 244-5360 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measure scores compared to state averages, service area, and staffing; for New Horizon Hospice, contact them at (818) 244-5360 for details not covered by published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up New Horizon Hospice (CCN 751639) directly at https://www.medicare.gov/care-compare/details/hospice/751639?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.