Novus Lifecare
Kansas City, KS · Medicare-certified hospice (CCN 171622)
CMS process measure: 76.47 (state average 95.71 — below state average)
Serves: 21 ZIP codes (is yours included? →) · Phone: (959) 424-2990 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family-caregiver star rating or percent-recommend figure for Novus Lifecare. On the CMS composite process measure, it scored 76.47, below the Kansas state average of 95.71.
Novus Lifecare serves 21 ZIP codes from its Kansas City, KS office in Wyandotte County.
Yes, Novus Lifecare is Medicare-certified (CCN 171622, since May 25, 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Novus Lifecare is a Medicare-certified hospice serving families in Kansas City, Kansas, and the surrounding Wyandotte County area. The listing data provided does not specify whether the agency is operated on a for-profit, non-profit, or government basis; families who want that detail should contact the hospice directly. Novus Lifecare has been Medicare-certified since May 25, 2022 (CCN 171622).
CMS Care Compare data does not include a published CAHPS family-caregiver star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10 for Novus Lifecare. This absence often reflects a small number of surveyed patients rather than any indication of quality, and families should not read anything negative into it.
On the CMS composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — Novus Lifecare scored 76.47, compared with a Kansas state average of 95.71, placing it below the state average on this measure. A related care index score of 8 is also reported by CMS, though its underlying detail was not provided here.
Novus Lifecare's service area, per CMS data, spans 21 ZIP codes centered on its Kansas City office. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost information is provided in this listing. All figures above come from CMS Care Compare data as supplied for this listing; families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from Novus Lifecare?
Yes. Novus Lifecare is Medicare-certified (CCN 171622) as of May 25, 2022, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results (star rating, percent recommend, or percent rating 9-10) for Novus Lifecare, which often occurs when a hospice has too few surveyed patients for public reporting.
How does this hospice score on CMS quality measures compared to the state average?
Novus Lifecare's CMS composite process score is 76.47, below the Kansas state average of 95.71; CMS also lists a care index score of 8 for this hospice.
What areas and ZIP codes does this hospice serve?
According to CMS data, Novus Lifecare serves 21 ZIP codes from its office in Kansas City, Kansas, in Wyandotte County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The ownership type was not included in the data provided; ownership can affect organizational structure, but quality varies within every ownership type, so please contact the hospice at (959) 424-2990 to confirm.
How long has this hospice been Medicare-certified?
Novus Lifecare has been Medicare-certified since May 25, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain, symptoms, and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify the settings in which Novus Lifecare delivers care; please contact the hospice at (959) 424-2990 for details.
How do I start hospice care with this provider?
The listing data does not include enrollment steps; contact Novus Lifecare directly at (959) 424-2990 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how a hospice's quality measures compare to state averages, its service area, and how long it has been Medicare-certified — details you can also verify on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Novus Lifecare directly at https://www.medicare.gov/care-compare/details/hospice/171622?state=KS to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.