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Optima Care Hospice

Santa Fe Springs, CA · Medicare-certified hospice (CCN B21740)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: not reported
Serves: 20 ZIP codes (is yours included? →) · Phone: (818) 295-4828 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family caregiver survey results or a composite process score for Optima Care Hospice, so no star rating or recommendation percentage is currently available. Families can check Medicare Care Compare directly for any future updates to this hospice's reported measures.

Optima Care Hospice serves 20 ZIP codes from its Santa Fe Springs, California office in Los Angeles County. Families in this area can contact the hospice directly to confirm whether their specific ZIP code is included.

Yes, Optima Care Hospice is Medicare-certified, with CCN B21740, certified since August 5, 2021. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.

About this hospice

Optima Care Hospice is a for-profit hospice provider based in Santa Fe Springs, California, serving families in Los Angeles County. The hospice has been Medicare-certified since August 5, 2021, under CMS Certification Number (CCN) B21740.

According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results for this hospice — a star rating, percentage of caregivers who would definitely recommend, and percentage giving a 9-10 rating are not currently available. This is often the result of small patient counts and should not be interpreted as a sign of poor quality; it simply means the data has not been reported.

Similarly, CMS has not published a composite process measure score, care index score, or visits-in-the-last-days-of-life percentage for Optima Care Hospice at this time. For context, the statewide average composite process score in California is 93.41, but CMS has marked Optima Care Hospice's standing versus that average as 'not reported.'

Optima Care Hospice reports serving 20 ZIP codes from its Santa Fe Springs office, reflecting a moderate service area within the region.

Families should know that the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost or coverage details beyond this are available in the data provided. All figures above reflect CMS Care Compare data as supplied; families are encouraged to verify current details directly with the hospice or on the Medicare Care Compare website.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Optima Care Hospice is Medicare-certified (CCN B21740) since August 5, 2021, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies their eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family caregiver survey results for Optima Care Hospice, often due to small patient counts; this does not indicate poor quality, only that data is unavailable.

How does this hospice score on CMS quality measures compared to the state average?

CMS has not published a composite process score for Optima Care Hospice, so no comparison to California's state average of 93.41 is currently available.

What areas and ZIP codes does this hospice serve?

Optima Care Hospice reports serving 20 ZIP codes from its Santa Fe Springs, California office in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Optima Care Hospice is a for-profit organization; ownership type does not determine care quality, but families may wish to consider it alongside other CMS-reported measures when available.

How long has this hospice been Medicare-certified?

Optima Care Hospice has been Medicare-certified since August 5, 2021.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically in the last months of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or medical attention.

Where is hospice care provided — at home or in a facility?

This detail is not included in the CMS data provided; please contact Optima Care Hospice at (818) 295-4828 and verify current information on Medicare Care Compare.

How do I start hospice care with this provider?

The CMS data provided does not describe the enrollment process; please contact Optima Care Hospice directly at (818) 295-4828 for guidance and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction survey results, quality measure scores compared to the state average, service area, and how long a hospice has been Medicare-certified — details you can review on Medicare Care Compare or by calling the hospice directly.

How do I verify this hospice on Medicare Care Compare?

You can look up Optima Care Hospice (CCN B21740) directly at https://www.medicare.gov/care-compare/details/hospice/B21740?state=CA to confirm current ratings and quality measures.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.