Ozarks Healthcare At Home, Hospice
West Plains, MO · Medicare-certified hospice (CCN 261522)
CMS process measure: 93.75 (state average 95.27 — below state average)
Serves: 26 ZIP codes (is yours included? →) · Phone: (417) 256-3133 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent recommending) for Ozarks Healthcare At Home, Hospice. On CMS's composite process quality measure, it scored 93.75, which is below the Missouri state average of 95.27.
Ozarks Healthcare At Home, Hospice serves 26 ZIP codes from its West Plains, Missouri office in Howell County. Families can contact the hospice directly to confirm whether their specific address falls within this service area.
Yes, Ozarks Healthcare At Home, Hospice is Medicare-certified, with CCN 261522, certified since February 6, 1991. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Ozarks Healthcare At Home, Hospice is a non-profit hospice located in West Plains, Missouri, in Howell County. According to CMS Care Compare data, this hospice has been Medicare-certified since February 6, 1991.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often due to too few surveyed patients to report reliably, and it should not be read as a sign of poor quality.
On CMS's composite process quality measure, Ozarks Healthcare At Home, Hospice scored 93.75, which is below the Missouri state average of 95.27. CMS also reports a care index score of 9 and notes that 76.5% of patients received visits in the last days of life, according to the same data source.
The hospice reports serving 26 ZIP codes from its West Plains office, giving families in the surrounding area of Howell County a sense of its service reach.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost or fee details are included here.
All figures in this profile come from CMS Care Compare data as provided; families are encouraged to verify current details directly with the hospice and on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Ozarks Healthcare At Home, Hospice is Medicare-certified (CCN 261522), certified since February 6, 1991, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating or percent recommending) for this hospice, often because too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 93.75, which is below the Missouri state average of 95.27, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It serves 26 ZIP codes from its West Plains, Missouri location in Howell County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 26 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can relate to organizational structure, though CMS quality measures reflect care performance rather than ownership status alone.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 6, 1991, per CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have stopped seeking curative treatment.
Does choosing hospice mean giving up treatment?
No; hospice shifts the focus to comfort and quality of life rather than curing the illness, but it does not mean giving up all care or support.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings; please contact the hospice at (417) 256-3133 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact the hospice at (417) 256-3133 and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about CMS quality scores, CAHPS survey results, service area, and how the hospice communicates with families; contact (417) 256-3133 for details specific to this provider.
How do I verify this hospice on Medicare Care Compare?
You can look up Ozarks Healthcare At Home, Hospice (CCN 261522) at https://www.medicare.gov/care-compare/details/hospice/261522?state=MO to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.