Passages Hospice
Alexandria, LA · Medicare-certified hospice (CCN 191579)
CMS process measure: 91.34 (state average 96.14 — below state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (318) 619-9457 · Verify on Medicare Care Compare ↗
Families who responded to the CMS caregiver survey gave Passages Hospice an 86% definitely-recommend rate, with 85% rating their experience a 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 91.34, below the Louisiana state average of 96.14.
Passages Hospice serves 48 ZIP codes from its Alexandria, Louisiana office in Rapides County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Passages Hospice is Medicare-certified (CCN 191579, certified since 2003); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No further cost details are available in this listing.
About this hospice
Passages Hospice is a for-profit hospice based in Alexandria, Louisiana, serving families in Rapides County and the surrounding area. The hospice has been Medicare-certified since August 14, 2003, according to CMS Care Compare records.
In the CMS CAHPS family caregiver survey, 86% of respondents said they would definitely recommend this hospice to others, and 85% rated their overall experience as a 9 or 10 out of 10. CMS has not published a star rating summary figure in the data provided for this hospice, so no additional star-level figure is stated here beyond these percentages.
On CMS's composite process measure — which reflects how consistently a hospice delivers a bundle of recommended care processes — Passages Hospice scored 91.34, which falls below the Louisiana state average of 96.14. CMS also reports that 53.0% of patients received visits from hospice staff in the final days of life, a measure tracked as part of the care index (reported at 8 in the data available).
Passages Hospice's service area, as reflected in CMS data, covers 48 ZIP codes surrounding its Alexandria office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost details are provided here. Families are encouraged to confirm current information directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Passages Hospice is Medicare-certified (CCN 191579), certified since August 14, 2003. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 86% of family caregivers said they would definitely recommend Passages Hospice, and 85% rated their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Passages Hospice scored 91.34 on the CMS composite process measure, which is below the Louisiana state average of 96.14.
What areas and ZIP codes does this hospice serve?
According to CMS data, Passages Hospice serves 48 ZIP codes from its Alexandria, Louisiana location in Rapides County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Passages Hospice is a for-profit organization. Ownership type does not directly indicate quality of care; CMS quality measures and caregiver survey results are better indicators to review.
How long has this hospice been Medicare-certified?
Passages Hospice has been Medicare-certified since August 14, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor has certified a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing an illness; it does not mean no care is provided, but rather a different kind of care.
Where is hospice care provided — at home or in a facility?
This CMS data does not specify the settings in which Passages Hospice delivers care. Please contact the hospice at (318) 619-9457 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Contact Passages Hospice directly at (318) 619-9457 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, and the geographic area served — all of which are included in this listing where CMS has published data.
How do I verify this hospice on Medicare Care Compare?
You can verify Passages Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/191579?state=LA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.