Passages Hospice
Covington, LA · Medicare-certified hospice (CCN 191680)
CMS process measure: 83.77 (state average 96.14 — below state average)
Serves: 106 ZIP codes (is yours included? →) · Phone: (504) 875-4204 · Verify on Medicare Care Compare ↗
Passages Hospice received a 4-star CAHPS family caregiver rating, with 87% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process score of 83.77 is below the Louisiana state average of 96.14.
Passages Hospice serves 106 ZIP codes from its office in Covington, Louisiana, in St. Tammany County.
Yes, Passages Hospice is Medicare-certified, with CCN 191680, certified since 2012. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Passages Hospice is a for-profit hospice based in Covington, Louisiana, serving families in St. Tammany County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since October 25, 2012.
In the CMS CAHPS family caregiver survey, Passages Hospice received an overall rating of 4 stars. Among surveyed family caregivers, 87% said they would definitely recommend this hospice to others, and 85% rated their overall experience of care a 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Passages Hospice scored 83.77, which is below the Louisiana state average of 96.14. Families are encouraged to view this alongside other measures, and to keep in mind that a single score does not capture the full picture of care.
Passages Hospice reports serving 106 ZIP codes from its Covington office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost figures are included here. All figures in this profile come from CMS Care Compare data as published by CMS; families are encouraged to review the source directly and to contact the hospice for any details not covered by this public data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Passages Hospice is Medicare-certified (CCN 191680) and has been since October 25, 2012. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Passages Hospice earned a 4-star rating, with 87% of family caregivers saying they would definitely recommend it and 85% rating their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 83.77, which is below the Louisiana state average of 96.14.
What areas and ZIP codes does this hospice serve?
Passages Hospice serves 106 ZIP codes from its office in Covington, Louisiana (St. Tammany County).
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 106 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Passages Hospice is a for-profit organization. Ownership type does not directly indicate quality; CMS quality measures and survey results offer a more direct comparison.
How long has this hospice been Medicare-certified?
Passages Hospice has been Medicare-certified since October 25, 2012.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the illness; it is not about giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings for this hospice; please contact Passages Hospice at (504) 875-4204 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data doesn't include enrollment steps; please contact Passages Hospice directly at (504) 875-4204 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's process measures compare to the state average, the services covered, and how to reach the care team; you can also review Passages Hospice's full profile at https://www.medicare.gov/care-compare/details/hospice/191680?state=LA.
How do I verify this hospice on Medicare Care Compare?
You can look up Passages Hospice (CCN 191680) directly at https://www.medicare.gov/care-compare/details/hospice/191680?state=LA to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.