Penn Medicine Hospice
Bala Cynwyd, PA · Medicare-certified hospice (CCN 391501)
CMS process measure: 98.94 (state average 95.55 — above state average)
Serves: 196 ZIP codes (is yours included? →) · Phone: (610) 617-2400 · Verify on Medicare Care Compare ↗
Penn Medicine Hospice received a 3-star rating from family caregivers in the CMS CAHPS survey, with 81% saying they would definitely recommend it. Its composite process score of 98.94 is above the Pennsylvania state average of 95.55.
Penn Medicine Hospice serves 196 ZIP codes from its Bala Cynwyd, Pennsylvania office in Montgomery County.
Yes, Penn Medicine Hospice is Medicare-certified, with CCN 391501, certified since 1983; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Penn Medicine Hospice is a non-profit hospice based in Bala Cynwyd, Pennsylvania, serving families in Montgomery County and beyond. According to CMS Care Compare data, this hospice has been Medicare-certified since November 1, 1983.
In the CMS CAHPS family caregiver survey, Penn Medicine Hospice received an overall rating of 3 stars. Among caregivers surveyed, 81% said they would definitely recommend this hospice to others, and 80% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Penn Medicine Hospice scored 98.94, compared to a Pennsylvania state average of 95.55 — placing it above the state average. CMS also reports that 53.6% of patients received visits from hospice staff in the final days of life, based on the data published for this hospice.
Penn Medicine Hospice's service area, as reflected in CMS data, spans 196 ZIP codes, indicating a broad reach from its Bala Cynwyd office.
All figures above come from CMS Care Compare data as published for this hospice; where a measure is not listed here, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to contact the hospice directly and to review current figures on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Penn Medicine Hospice is Medicare-certified (CCN 391501) since November 1, 1983, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave Penn Medicine Hospice an overall rating of 3 stars, with 81% saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Penn Medicine Hospice scored 98.94 on the CMS composite process measure, compared to a Pennsylvania state average of 95.55, placing it above the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, Penn Medicine Hospice serves 196 ZIP codes from its Bala Cynwyd, Pennsylvania office in Montgomery County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 196 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Penn Medicine Hospice is organized as a non-profit hospice. Ownership type is one factor among many families may consider, alongside caregiver survey results and quality measures.
How long has this hospice been Medicare-certified?
Penn Medicine Hospice has been Medicare-certified since November 1, 1983, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have a life-limiting illness and have generally stopped treatments aimed at cure.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment, but it does not mean giving up on medical attention, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice provides care; contact Penn Medicine Hospice at (610) 617-2400 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process; contact Penn Medicine Hospice at (610) 617-2400 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and the size of its service area; you can also contact Penn Medicine Hospice at (610) 617-2400 for more specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Penn Medicine Hospice (CCN 391501) directly at https://www.medicare.gov/care-compare/details/hospice/391501?state=PA to review current CMS-published figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.