Phoebe Sumter Hospice
Americus, GA · Medicare-certified hospice (CCN 111537)
CMS process measure: 92.57 (state average 93.95 — below state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (229) 928-4000 · Verify on Medicare Care Compare ↗
Family caregivers reported that 79% would definitely recommend Phoebe Sumter Hospice, and 78% rated their care experience 9 or 10 out of 10, according to CMS data. Its CMS composite process score of 92.57 is slightly below the Georgia state average of 93.95.
Phoebe Sumter Hospice serves 24 ZIP codes from its office in Americus, Georgia, in Sumter County. Families can contact the hospice directly to confirm whether their specific address falls within this service area.
Yes, Phoebe Sumter Hospice is Medicare-certified, with CCN 111537, certified since 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
About this hospice
Phoebe Sumter Hospice is a non-profit hospice based in Americus, Georgia, serving Sumter County and the surrounding area. It has been Medicare-certified since August 3, 1994, meaning it has provided hospice care under Medicare for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 79% would definitely recommend this hospice to others, and 78% rated their overall experience of care between 9 and 10 on a 10-point scale. CMS has not published a specific overall CAHPS star rating for this hospice in the data provided, which is often due to smaller sample sizes and does not indicate poor quality.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Phoebe Sumter Hospice scored 92.57, compared to the Georgia state average of 93.95 — placing it slightly below the state average. CMS also reported that 91.2% of patients received visits during the last days of life, a measure tracking timely clinical support near end of life.
Phoebe Sumter Hospice's service area, as reflected in CMS data, spans 24 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis; no cost details are provided here. All figures above come from CMS Care Compare data as supplied for this listing. Families are encouraged to contact the hospice directly and review Medicare Care Compare for the most current information.
Questions families ask
Does Medicare cover care from Phoebe Sumter Hospice?
Yes. Phoebe Sumter Hospice is Medicare-certified (CCN 111537) and has been since August 3, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, 79% of family caregivers said they would definitely recommend Phoebe Sumter Hospice, and 78% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 92.57, compared to the Georgia state average of 93.95, placing it slightly below the state average. CMS also reported that 91.2% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
Phoebe Sumter Hospice serves 24 ZIP codes from its Americus, Georgia office in Sumter County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Phoebe Sumter Hospice is a non-profit organization. Ownership type can be one factor families consider, but CMS quality data should be reviewed alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 3, 1994, over 30 years.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a terminal prognosis who are focusing on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
No. Hospice focuses on comfort, symptom relief, and quality of life rather than curing the underlying illness, but patients continue to receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
This data does not specify where Phoebe Sumter Hospice provides care. Please contact the hospice at (229) 928-4000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Phoebe Sumter Hospice at (229) 928-4000 to learn how to begin care.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and the size of its service area — all of which are included in this listing from CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Phoebe Sumter Hospice (CCN 111537) directly at https://www.medicare.gov/care-compare/details/hospice/111537?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.