Prisma Health Hospice And Palliative Care
Maryville, TN · Medicare-certified hospice (CCN 441526)
CMS process measure: 98.01 (state average 98.92 — at state average)
Serves: 28 ZIP codes (is yours included? →) · Phone: (865) 977-5702 · Verify on Medicare Care Compare ↗
Prisma Health Hospice And Palliative Care has a 5-star CAHPS rating from family caregivers, with 90% saying they would definitely recommend it. On CMS's composite process measure, it scored 98.01, about at the Tennessee state average of 98.92.
Prisma Health Hospice And Palliative Care serves 28 ZIP codes from its Maryville, Tennessee office in Blount County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Prisma Health Hospice And Palliative Care is Medicare-certified (CCN 441526, since 1991). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Prisma Health Hospice And Palliative Care is a government-owned hospice based in Maryville, Tennessee, located in Blount County. It has been Medicare-certified since November 14, 1991, meaning it has provided hospice services under the Medicare hospice benefit for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 5-star overall rating. Ninety percent of surveyed caregivers said they would definitely recommend this hospice to others, and 90 percent rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by families who used the hospice's services, as collected and published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 98.01, compared to a Tennessee state average of 98.92 — CMS classifies this as at the state average. CMS also reports a care index score of 9 and notes that 82.6% of patients received visits in the last days of life, based on the most recent published data.
The hospice serves a broad area, covering 28 ZIP codes from its Maryville office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients whose physician certifies a terminal prognosis; no additional cost details are provided here. Families are encouraged to review the current figures directly on Medicare Care Compare, since CMS updates this data periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Prisma Health Hospice And Palliative Care is Medicare-certified (CCN 441526) since November 14, 1991, and the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star CAHPS rating, with 90% of caregivers saying they would definitely recommend this hospice and 90% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 98.01, compared to a Tennessee state average of 98.92 — CMS classifies this as at the state average.
What areas and ZIP codes does this hospice serve?
This hospice serves 28 ZIP codes from its Maryville, Tennessee office in Blount County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is government-run. Ownership type can reflect organizational structure, but CMS's published quality and survey data are the most direct way to compare hospices regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 14, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus to comfort and quality of life rather than treatments aimed at curing the illness; it does not mean giving up care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (865) 977-5702 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact the hospice at (865) 977-5702 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measure scores, service area, and staffing; you can ask Prisma Health Hospice And Palliative Care directly at (865) 977-5702 and compare its published figures on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Prisma Health Hospice And Palliative Care (CCN 441526) directly at https://www.medicare.gov/care-compare/details/hospice/441526?state=TN to see the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.