Providence At Home With Compassus, Puget Sound South
Lacey, WA · Medicare-certified hospice (CCN 501511)
CMS process measure: 100 (state average 98.45 — above state average)
Serves: 69 ZIP codes (is yours included? →) · Phone: (206) 459-8311 · Verify on Medicare Care Compare ↗
Providence At Home With Compassus, Puget Sound South received a 4-star CAHPS rating from family caregivers, with 87% saying they would definitely recommend this hospice. On the CMS composite process measure, it scored 100.00, above the Washington state average of 98.45.
Providence At Home With Compassus, Puget Sound South serves 69 ZIP codes from its Lacey, Washington office in Thurston County.
Yes, Providence At Home With Compassus, Puget Sound South is Medicare-certified (CCN 501511, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Providence At Home With Compassus, Puget Sound South is a Medicare-certified hospice based in Lacey, Washington, serving families in Thurston County and the surrounding region. The hospice has been Medicare-certified since March 25, 1985, and is classified by CMS as an 'Other' ownership type. According to CMS Care Compare data, this hospice serves 69 ZIP codes from its Lacey office.
In the CMS CAHPS family caregiver survey, this hospice earned a 4-star rating. Among surveyed family caregivers, 87% said they would definitely recommend this hospice to others, and 84% rated their overall experience with the hospice a 9 or 10 out of 10. These figures reflect the direct experiences reported by family caregivers of patients who received care from this provider.
On the CMS composite process measure, which reflects the consistency of core hospice care processes, this hospice scored 100.00, compared to a Washington state average of 98.45 — placing it above the state average. CMS also reports a care index score of 10 and notes that 50.4% of patients received visits in the last days of life, per published data.
All figures in this profile come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often the case when patient counts are too small for reliable reporting — this does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Providence At Home With Compassus, Puget Sound South has been Medicare-certified since March 25, 1985 (CCN 501511), and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
This hospice received a 4-star CAHPS rating, with 87% of family caregivers saying they would definitely recommend it and 84% rating their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 100.00, compared to the Washington state average of 98.45, placing it above the state average.
What areas and ZIP codes does this hospice serve?
It serves 69 ZIP codes from its Lacey, Washington office in Thurston County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 69 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS classifies its ownership type as 'Other.' Ownership type describes the organizational structure but is not, by itself, an indicator of care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 25, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have a life expectancy of six months or less and have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or dignity.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact the hospice at (206) 459-8311 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice at (206) 459-8311 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, service area, how care needs are met, and how the hospice communicates with families; contact the hospice at (206) 459-8311 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up this hospice directly at https://www.medicare.gov/care-compare/details/hospice/501511?state=WA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.