Regency Southerncare
Augusta, GA · Medicare-certified hospice (CCN 111637)
CMS process measure: 98.98 (state average 93.95 — above state average)
Serves: 303 ZIP codes (is yours included? →) · Phone: (706) 868-4422 · Verify on Medicare Care Compare ↗
Family caregivers gave Regency Southerncare a 3-star rating in the CMS CAHPS survey, with 85% saying they would definitely recommend it. Its CMS composite process-of-care score of 98.98 is above the Georgia state average of 93.95.
Regency Southerncare serves 303 ZIP codes from its office in Augusta, Georgia, in Richmond County. Families in this broad area may contact the hospice directly to confirm coverage of their specific location.
Yes, Regency Southerncare is Medicare-certified (CCN 111637), certified since 2006. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Regency Southerncare is a for-profit hospice based in Augusta, Georgia, serving Richmond County and the surrounding region. It has been Medicare-certified since September 7, 2006, under CMS Certification Number (CCN) 111637.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Regency Southerncare an overall rating of 3 stars. Among those surveyed, 85% said they would definitely recommend this hospice to family and friends, and 82% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process-of-care measure, which reflects how consistently a hospice performs a set of recommended care processes, Regency Southerncare scored 98.98, which is above the Georgia state average of 93.95. CMS also reports a care index score of 10, and notes that 65.2% of patients received visits from hospice staff in the last days of life, based on the published data.
Regency Southerncare's service area, as listed in CMS data, spans 303 ZIP codes, reflecting a broad geographic reach from its Augusta office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. No cost or coverage details beyond this are available in the data used to build this profile.
All figures above are drawn from CMS Care Compare data. Where CMS has not published a particular measure for this hospice, that omission does not indicate poor quality; it is often simply due to a small number of surveyed patients.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Regency Southerncare is Medicare-certified (CCN 111637), certified since September 7, 2006, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS Hospice Survey gives Regency Southerncare an overall 3-star rating, with 85% of caregivers saying they would definitely recommend it and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 98.98, which is above the Georgia state average of 93.95.
What areas and ZIP codes does this hospice serve?
According to CMS data, Regency Southerncare serves 303 ZIP codes from its Augusta, Georgia office in Richmond County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 303 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Regency Southerncare is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality data should be reviewed alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 7, 2006.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a limited life expectancy.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus to comfort, symptom relief, and quality of life rather than curing an illness; it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
This detail isn't available in the CMS data provided; please contact Regency Southerncare at (706) 868-4422 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover intake steps; please contact Regency Southerncare at (706) 868-4422 to ask about starting care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice compares to state averages on quality measures, and its service area — all of which are covered in this profile using CMS data; for other specifics, contact Regency Southerncare directly at (706) 868-4422.
How do I verify this hospice on Medicare Care Compare?
You can look up Regency Southerncare (CCN 111637) directly at https://www.medicare.gov/care-compare/details/hospice/111637?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.