Rivercross Healthcare
Bartlesville, OK · Medicare-certified hospice (CCN 371663)
CMS process measure: 82.93 (state average 93 — below state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (918) 622-9281 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Rivercross Healthcare, often because of a small number of surveyed patients. On the CMS composite process measure, Rivercross Healthcare scored 82.93, which is below the Oklahoma state average of 93.00.
Rivercross Healthcare serves 29 ZIP codes from its office in Bartlesville, Oklahoma, in Washington County. Families outside this listed area should contact the hospice directly to confirm whether service is available.
Yes, Rivercross Healthcare is Medicare-certified, with CCN 371663, certified since August 2005. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Rivercross Healthcare is a for-profit hospice located in Bartlesville, Washington County, Oklahoma. It has been Medicare-certified since August 2, 2005, under CMS Certification Number (CCN) 371663.
According to CMS Care Compare data, Rivercross Healthcare's CAHPS family caregiver survey results — including the overall star rating, percent of caregivers who would definitely recommend the hospice, and percent rating it 9-10 — have not been published by CMS for this hospice. This is often due to small patient counts and should not be interpreted as a sign of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of important care processes, Rivercross Healthcare scored 82.93, compared to the Oklahoma state average of 93.00. This places Rivercross Healthcare below the state average on this measure. CMS also reports a care index score of 8 and notes that 63.6% of patients received visits from hospice staff in the last days of life, according to the same CMS data set.
Rivercross Healthcare serves a service area covering 29 ZIP codes from its Bartlesville, Oklahoma office.
The Medicare hospice benefit covers hospice care for eligible Medicare beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to review the CMS Care Compare website directly for the most current information and to confirm any figures before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Rivercross Healthcare is Medicare-certified (CCN 371663) since August 2, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Rivercross Healthcare, which often happens when a hospice has a small number of surveyed patients; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Rivercross Healthcare's CMS composite process score is 82.93, compared to the Oklahoma state average of 93.00, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Rivercross Healthcare serves 29 ZIP codes from its Bartlesville, Oklahoma office in Washington County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Rivercross Healthcare is a for-profit hospice; ownership type does not determine quality, and CMS quality measures should be reviewed alongside this fact.
How long has this hospice been Medicare-certified?
Rivercross Healthcare has been Medicare-certified since August 2, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have generally stopped curative treatment.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curative treatment; it is a care choice, not giving up.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Rivercross Healthcare delivers care; please contact the hospice at (918) 622-9281 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care with Rivercross Healthcare, contact them directly at (918) 622-9281 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; contact Rivercross Healthcare at (918) 622-9281 for specifics not covered here.
How do I verify this hospice on Medicare Care Compare?
You can verify Rivercross Healthcare's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/371663?state=OK.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.