Rock River Hospice And Home
Sterling, IL · Medicare-certified hospice (CCN 141552)
CMS process measure: 72.97 (state average 96.22 — below state average)
Serves: 36 ZIP codes (is yours included? →) · Phone: (815) 288-3673 · Verify on Medicare Care Compare ↗
Family caregivers rated Rock River Hospice And Home 4 stars in the CMS CAHPS survey, with 89% saying they would definitely recommend it. On CMS's composite process-of-care measure, it scored 72.97, below the Illinois state average of 96.22.
Rock River Hospice And Home serves 36 ZIP codes from its Sterling, Illinois office in Whiteside County.
Yes, Rock River Hospice And Home is Medicare-certified (CCN 141552), certified since March 25, 1993, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Rock River Hospice And Home is a non-profit hospice based in Sterling, Illinois, serving families in Whiteside County and the surrounding area. It has been Medicare-certified since March 25, 1993 (CCN 141552).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Rock River Hospice And Home an overall rating of 4 stars. Among respondents, 89% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process-of-care measure, Rock River Hospice And Home scored 72.97, which is below the Illinois state average of 96.22. This composite reflects how consistently the hospice completed a bundle of recommended care processes, as measured by CMS. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 67.8% of patients, per the available data.
Rock River Hospice And Home's service area, as listed on Care Compare, includes 36 ZIP codes.
Hospice care for eligible Medicare beneficiaries is covered under the Medicare hospice benefit when a doctor certifies eligibility; no cost figures are included here beyond that fact. All figures above are drawn from CMS Care Compare data; families are encouraged to check the official listing for the most current vintage of these measures and to contact the hospice directly with questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Rock River Hospice And Home has been Medicare-certified since March 25, 1993 (CCN 141552), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave Rock River Hospice And Home an overall rating of 4 stars, with 89% saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 72.97, which CMS lists as below the Illinois state average of 96.22.
What areas and ZIP codes does this hospice serve?
Rock River Hospice And Home, based in Sterling, Illinois (Whiteside County), serves 36 ZIP codes according to CMS Care Compare.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is organized as a non-profit hospice. Ownership type can relate to organizational priorities, but CMS quality and survey data are the more direct way to evaluate care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 25, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness, alongside curative treatment, to manage symptoms and improve comfort. Hospice care is a specific type of palliative care for people who have a life-limiting illness and have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care from curing an illness to comfort and quality of life; it does not mean giving up care itself, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings for this hospice; please contact Rock River Hospice And Home at (815) 288-3673 or check its official Care Compare listing for details.
How do I start hospice care with this provider?
The data provided doesn't describe the intake process; please contact Rock River Hospice And Home directly at (815) 288-3673 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, the ZIP codes served, and how long the provider has been Medicare-certified — all of which are reported for Rock River Hospice And Home on CMS Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can view Rock River Hospice And Home's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/141552?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.