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Serenade Healthcare

Sherman Oaks, CA · Medicare-certified hospice (CCN B41741)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: not reported
Serves: 25 ZIP codes (is yours included? →) · Phone: (818) 650-8203 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family caregiver survey results or a composite process measure score for Serenade Healthcare in the data available, so a direct quality rating cannot be given here. Families can check Medicare Care Compare directly for the most current published figures.

Serenade Healthcare serves 25 ZIP codes from its Sherman Oaks, California office, located in Los Angeles County.

Yes, Serenade Healthcare is Medicare-certified, with CCN B41741, certified since June 23, 2022; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

About this hospice

Serenade Healthcare is a Medicare-certified hospice serving Sherman Oaks, California and surrounding communities in Los Angeles County. The provider has been Medicare-certified since June 23, 2022, and is identified by CMS Certification Number (CCN) B41741. The data provided does not specify whether Serenade Healthcare is operated as for-profit, non-profit, or government-run, so families should confirm ownership type directly with the hospice or on Medicare Care Compare.

CMS collects feedback from family caregivers through the CAHPS Hospice Survey, but a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage who rated it 9 or 10 out of 10 have not been published for Serenade Healthcare in the data available here. This is often the result of a small number of surveyed patients and should not be read as an indicator of poor quality.

Similarly, CMS's composite process measure score for this hospice is not reported in the data provided, so a direct comparison to the California state average composite score of 93.41 cannot be made at this time. A care index score of 8 is noted, though CMS has not provided additional context on this figure in the given data.

Serenade Healthcare's service area, as reported to CMS, covers 25 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are included here. All figures in this profile come from CMS Care Compare data as supplied.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Serenade Healthcare is Medicare-certified (CCN B41741) since June 23, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family caregiver survey results (star rating, percent who would recommend, or percent rating 9-10) for Serenade Healthcare in the data available, which is often due to a small number of surveyed patients rather than a reflection of quality.

How does this hospice score on CMS quality measures compared to the state average?

CMS has not published a composite process measure score for Serenade Healthcare in the available data, so a comparison to the California state average of 93.41 is not possible at this time; a care index score of 8 is noted without further context.

What areas and ZIP codes does this hospice serve?

Serenade Healthcare serves 25 ZIP codes from its office in Sherman Oaks, California, in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

The data provided does not indicate Serenade Healthcare's ownership type; families can contact the hospice at (818) 650-8203 or check Medicare Care Compare to confirm.

How long has this hospice been Medicare-certified?

Serenade Healthcare has been Medicare-certified since June 23, 2022.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort rather than cure for patients who are no longer pursuing curative treatment and are typically expected to have a limited life expectancy.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care altogether, and patients can still receive treatment for pain and other symptoms.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where Serenade Healthcare delivers care; contact the hospice at (818) 650-8203 or verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; contact Serenade Healthcare directly at (818) 650-8203 to learn how to begin care.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction survey results, how quality measures compare to state averages, the size of the service area, and how long a hospice has been Medicare-certified — all worth confirming directly with the hospice and on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can look up Serenade Healthcare's official CMS profile using CCN B41741 at https://www.medicare.gov/care-compare/details/hospice/B41741?state=CA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.