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Serene Hospice Care, Inc

La Crescenta, CA · Medicare-certified hospice (CCN 921661)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 74.07 (state average 93.41 — below state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (818) 848-3996 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for Serene Hospice Care, Inc, often because too few patients were surveyed. On the CMS composite process measure, it scored 74.07, below the California state average of 93.41.

Serene Hospice Care, Inc serves 33 ZIP codes from its La Crescenta, California office in Los Angeles County.

Yes, Serene Hospice Care, Inc is Medicare-certified (CCN 921661, since May 31, 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.

CMS care-process score vs. state average
Serene Hospice Care, … Serene Hospice Care, …: 74.07 74.07 CA average CA average: 93.41 93.41

About this hospice

Serene Hospice Care, Inc is a for-profit hospice based in La Crescenta, California, serving families in Los Angeles County. The agency has been Medicare-certified since May 31, 2017 (CCN 921661).

CMS Care Compare has not published CAHPS family caregiver survey results for this hospice, such as star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10. This often occurs because a hospice has too few surveyed patients for CMS to report the figures reliably, and it should not be read as a sign of poor quality.

On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Serene Hospice Care, Inc scored 74.07, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS has not published a visits-in-last-days-of-life percentage for this hospice in the data reviewed here.

Serene Hospice Care, Inc reports serving 33 ZIP codes from its La Crescenta office, giving families in a range of surrounding communities access to its services.

As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies that they qualify. All figures in this profile come from CMS Care Compare data as reported to date; families are encouraged to confirm current details directly with the hospice and on Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Serene Hospice Care, Inc has been Medicare-certified since May 31, 2017 (CCN 921661), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family caregiver survey results (such as star rating or percent recommending) for this hospice, which often happens when patient numbers are too small to report — it does not indicate poor quality.

How does this hospice score on CMS quality measures compared to the state average?

On the CMS composite process measure, Serene Hospice Care, Inc scored 74.07, compared with a California state average of 93.41, placing it below the state average on this measure.

What areas and ZIP codes does this hospice serve?

It serves 33 ZIP codes from its La Crescenta, California office in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Serene Hospice Care, Inc is a for-profit hospice; ownership type does not by itself indicate quality of care, but families may want to ask how it affects services.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since May 31, 2017.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care or support.

Where is hospice care provided — at home or in a facility?

This information is not included in the CMS data provided; please contact Serene Hospice Care, Inc at (818) 848-3996 or check Medicare Care Compare for details on where care is delivered.

How do I start hospice care with this provider?

The data provided does not describe the enrollment process; please contact Serene Hospice Care, Inc directly at (818) 848-3996 to ask how to begin care.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey ratings, quality measure scores, service area, staffing, and how care is coordinated; you can also review this hospice's details on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can look up Serene Hospice Care, Inc (CCN 921661) at https://www.medicare.gov/care-compare/details/hospice/921661?state=CA to review current CMS-reported data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.