Serenity Bay Hospice
Snellville, GA · Medicare-certified hospice (CCN 851500)
CMS process measure: 78.13 (state average 93.95 — below state average)
Serves: 54 ZIP codes (is yours included? →) · Phone: (770) 355-7778 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Serenity Bay Hospice, so no star rating or recommend percentage is available. On the CMS composite process measure, the hospice scored 78.13 compared to the Georgia state average of 93.95, which is below the state average.
Serenity Bay Hospice serves 54 ZIP codes from its Snellville, Georgia office in Gwinnett County, according to CMS data.
Yes, Serenity Bay Hospice is Medicare-certified (CCN 851500, since March 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity Bay Hospice is a for-profit hospice located in Snellville, Georgia, serving families in Gwinnett County and the surrounding region. It has been Medicare-certified since March 4, 2019, under CMS Certification Number (CCN) 851500.
CMS Care Compare has not published CAHPS family caregiver survey results (such as star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Serenity Bay Hospice. This is often the result of small patient survey counts and should not be read as a sign of poor quality — it simply means CMS has not yet released those figures for this provider.
On the CMS composite process measure, which reflects the share of recommended care processes delivered during a hospice stay, Serenity Bay Hospice scored 78.13, compared to the Georgia state average of 93.95. According to CMS data, this places the hospice below the state average on this measure. The care index score reported by CMS is 9.
Serenity Bay Hospice's service area, according to CMS data, spans 54 ZIP codes reachable from its Snellville office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above are drawn from CMS Care Compare data as most recently published; families are encouraged to review the official Care Compare listing directly for the most current figures and to contact the hospice with any questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Serenity Bay Hospice is Medicare-certified (CCN 851500) since March 4, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Serenity Bay Hospice, often due to small patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Serenity Bay Hospice scored 78.13, compared to the Georgia state average of 93.95 — below the state average. CMS also reports a care index score of 9 for this hospice.
What areas and ZIP codes does this hospice serve?
According to CMS data, Serenity Bay Hospice serves 54 ZIP codes from its Snellville, Georgia location in Gwinnett County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Bay Hospice is organized as a for-profit hospice, per CMS data; ownership type does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
Serenity Bay Hospice has been Medicare-certified since March 4, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment; both aim to ease symptoms and support quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, support, or attention — it is a different kind of care.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Serenity Bay Hospice delivers care; please contact the hospice at (770) 355-7778 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Serenity Bay Hospice at (770) 355-7778 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services offered, how care is coordinated, availability of support, and how quality is measured; contact Serenity Bay Hospice at (770) 355-7778 for specifics and review its Medicare Care Compare listing.
How do I verify this hospice on Medicare Care Compare?
You can view Serenity Bay Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/851500?state=GA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.