Serenity Hospice
Stow, OH · Medicare-certified hospice (CCN 361691)
CMS process measure: 76.73 (state average 97.03 — below state average)
Serves: 79 ZIP codes (is yours included? →) · Phone: (330) 686-9900 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Serenity Hospice 78% of the time, with 77% giving it a 9 or 10 out of 10 rating. On CMS's composite process measure, Serenity Hospice scored 76.73, which is below the Ohio state average of 97.03.
Serenity Hospice serves 79 ZIP codes from its Stow, Ohio office in Summit County. Families in the surrounding area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Serenity Hospice is Medicare-certified (CCN 361691), certified since February 17, 2016. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Serenity Hospice is a for-profit hospice based in Stow, Ohio, serving Summit County and the surrounding area. It has been Medicare-certified since February 17, 2016 (CCN 361691).
According to CMS Care Compare data, 78% of family caregivers who responded to the CAHPS Hospice Survey said they would definitely recommend Serenity Hospice, and 77% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating figure beyond these percentages in the data available here.
On CMS's composite process measure, which reflects how consistently core care processes were delivered, Serenity Hospice scored 76.73, compared to the Ohio state average of 97.03 — this places the hospice below the state average on this measure. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 28.4% of patients, based on the same data vintage. Families should know that a lower score on any one measure does not by itself indicate the quality of a person's experience, and figures based on small patient counts can vary from year to year.
Serenity Hospice reports serving 79 ZIP codes from its Stow office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are included here. All figures above come from CMS Care Compare data and should be verified directly with CMS or the hospice for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity Hospice is Medicare-certified (CCN 361691) since February 17, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 78% of family caregivers said they would definitely recommend Serenity Hospice, and 77% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Serenity Hospice's composite process score is 76.73, compared to an Ohio state average of 97.03, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Serenity Hospice serves 79 ZIP codes from its office in Stow, Ohio, in Summit County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 79 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Hospice is organized as a for-profit hospice. Ownership type does not by itself determine quality of care; CMS survey and process measures are separate indicators worth reviewing.
How long has this hospice been Medicare-certified?
Serenity Hospice has been Medicare-certified since February 17, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curative treatment; it is not about giving up care or support.
Where is hospice care provided — at home or in a facility?
This data does not specify where Serenity Hospice provides care; please contact the hospice at (330) 686-9900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact Serenity Hospice directly at (330) 686-9900 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction survey results, quality measure scores compared to state averages, service area, and how care is coordinated — Serenity Hospice can be reached at (330) 686-9900 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Serenity Hospice (CCN 361691) directly at https://www.medicare.gov/care-compare/details/hospice/361691?state=OH to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.