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Shalem Hospice Care Llc

Sunnyvale, TX · Medicare-certified hospice (CCN 971502)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 92.31 (state average 94.72 — below state average)
Serves: 45 ZIP codes (is yours included? →) · Phone: (214) 564-8296 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family-caregiver survey results (star rating or percent who would recommend) for Shalem Hospice Care LLC. On the CMS composite process measure, the hospice scored 92.31, which is below the Texas state average of 94.72.

Shalem Hospice Care LLC serves 45 ZIP codes from its office in Sunnyvale, Texas, in Dallas County.

Yes, Shalem Hospice Care LLC is Medicare-certified (CCN 971502), certified since May 22, 2019. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Shalem Hospice Care L… Shalem Hospice Care L…: 92.31 92.31 TX average TX average: 94.72 94.72

About this hospice

Shalem Hospice Care LLC is a Medicare-certified hospice located in Sunnyvale, Texas, serving families in Dallas County and beyond. The hospice is government-owned and has been Medicare-certified since May 22, 2019.

According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results (star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10) for Shalem Hospice Care LLC. This is often due to small patient counts and does not by itself indicate anything negative about the quality of care provided.

On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Shalem Hospice Care LLC scored 92.31, compared with a Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 48.4% of patients received visits in the last days of life, per the most recent CMS Care Compare data.

Shalem Hospice Care LLC's service area currently covers 45 ZIP codes from its Sunnyvale office.

The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly with CMS or the hospice.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Shalem Hospice Care LLC is Medicare-certified (CCN 971502), certified since May 22, 2019. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family-caregiver survey results for Shalem Hospice Care LLC, which often happens when patient counts are small; this does not necessarily reflect poor quality.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 92.31, compared with a Texas state average of 94.72, placing it below the state average on this measure; CMS also lists a care index score of 9 and reports that 48.4% of patients received visits in the last days of life.

What areas and ZIP codes does this hospice serve?

Shalem Hospice Care LLC serves 45 ZIP codes from its office in Sunnyvale, Texas, in Dallas County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 45 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Shalem Hospice Care LLC is government-owned; ownership type does not by itself determine quality, but CMS publishes it as part of a hospice's public profile.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since May 22, 2019.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for those with a life expectancy of six months or less as certified by a doctor.

Does choosing hospice mean giving up treatment?

No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where this hospice delivers care; please contact Shalem Hospice Care LLC at (214) 564-8296 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact Shalem Hospice Care LLC directly at (214) 564-8296 for guidance.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and how care is coordinated; contact Shalem Hospice Care LLC at (214) 564-8296 to discuss these directly.

How do I verify this hospice on Medicare Care Compare?

You can view Shalem Hospice Care LLC's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/971502?state=TX.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.