Ssm Health At Home Monroe
Monroe, WI · Medicare-certified hospice (CCN 521523)
CMS process measure: 78.31 (state average 96.57 — below state average)
Serves: 37 ZIP codes (is yours included? →) · Phone: (608) 324-1230 · Verify on Medicare Care Compare ↗
Family caregivers gave Ssm Health At Home Monroe a 5-star CAHPS rating, with 95% saying they would definitely recommend it. On CMS's composite process measure, it scored 78.31, which is below the Wisconsin state average of 96.57.
Ssm Health At Home Monroe serves 37 ZIP codes from its Monroe, Wisconsin office in Green County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Ssm Health At Home Monroe is Medicare-certified (CCN 521523, since 1988). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Ssm Health At Home Monroe is a non-profit hospice serving families in Monroe, Wisconsin and surrounding Green County. It has been Medicare-certified since September 15, 1988.
According to CMS Care Compare's CAHPS family caregiver survey, this hospice earned a 5-star rating, with 95% of surveyed family caregivers saying they would definitely recommend the hospice, and 91% giving it a top overall rating of 9 or 10. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure, which reflects how consistently care processes were followed, this hospice scored 78.31, compared to a Wisconsin state average of 96.57 — placing it below the state average on this measure. CMS also reports a care index score of 8 and notes that 68.2% of patients received visits during the last days of life, based on available claims data.
Ssm Health At Home Monroe serves 37 ZIP codes from its Monroe, WI office. The Medicare hospice benefit covers hospice care for patients who qualify.
All figures above come from CMS Care Compare data as most recently published; where a measure is not listed here, CMS has not published it for this hospice, which is often the result of small patient counts rather than an indicator of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Ssm Health At Home Monroe is Medicare-certified (CCN 521523) as of September 15, 1988, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives this hospice a 5-star rating, with 95% of family caregivers saying they would definitely recommend it and 91% rating their overall experience 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 78.31, compared to a Wisconsin state average of 96.57, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 37 ZIP codes from its office in Monroe, Green County, Wisconsin.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 37 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can affect organizational structure, but CMS quality measures and CAHPS survey results are the more direct indicators of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 15, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care, support, or attention — it is a different kind of care.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Ssm Health At Home Monroe at (608) 324-1230 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Ssm Health At Home Monroe at (608) 324-1230 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how care compares to state averages, what areas are served, and how to reach the hospice directly — contact (608) 324-1230 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Ssm Health At Home Monroe (CCN 521523) directly at https://www.medicare.gov/care-compare/details/hospice/521523?state=WI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.