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St Croix Hospice

Albert Lea, MN · Medicare-certified hospice (CCN 241613)

Family caregiver rating (CAHPS): 4★ — 90% of families would definitely recommend
CMS process measure: 99.83 (state average 97.62 — above state average)
Serves: 146 ZIP codes (is yours included? →) · Phone: (507) 416-4247 · Verify on Medicare Care Compare ↗

St Croix Hospice has a 4-star CAHPS family caregiver rating, with 90% of caregivers saying they would definitely recommend it, and its CMS composite process score of 99.83 is above the Minnesota state average of 97.62. These figures come from CMS Care Compare data.

St Croix Hospice serves 146 ZIP codes from its Albert Lea, Minnesota office in Freeborn County, according to CMS Care Compare data.

Yes, St Croix Hospice is Medicare-certified (CCN 241613, since 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
St Croix Hospice St Croix Hospice: 99.83 99.83 MN average MN average: 97.62 97.62

About this hospice

St Croix Hospice, located in Albert Lea, Minnesota (Freeborn County), is a for-profit hospice that has been Medicare-certified since June 21, 2022. It is identified by CMS Certification Number (CCN) 241613.

According to CMS Care Compare data drawn from the CAHPS Hospice Survey of family caregivers, St Croix Hospice earned an overall rating of 4 stars. In that survey, 90% of family caregivers said they would definitely recommend this hospice, and 84% rated their experience 9 or 10 out of 10. These figures reflect the perceptions of caregivers who responded to the survey and are published by CMS.

On CMS's composite process measure — which reflects the consistency with which the hospice performs a bundle of recommended care processes — St Croix Hospice scored 99.83, compared to a Minnesota state average of 97.62. CMS classifies this as above the state average. CMS also reports a care index score of 10 and notes that 78.2% of patients received visits in the last days of life, based on available claims data.

St Croix Hospice reports serving 146 ZIP codes from its Albert Lea office, indicating a broad service area.

The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; where a measure is not mentioned, CMS has not published it for this hospice, which often occurs simply because of small patient counts rather than any indication of quality.

Questions families ask

Does Medicare cover care from St Croix Hospice?

Yes. St Croix Hospice is Medicare-certified (CCN 241613, since June 21, 2022), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, St Croix Hospice received a 4-star rating, with 90% of family caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 99.83, compared to the Minnesota state average of 97.62 — CMS classifies this as above the state average.

What areas and ZIP codes does this hospice serve?

St Croix Hospice reports serving 146 ZIP codes from its office in Albert Lea, Freeborn County, Minnesota.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 146 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

St Croix Hospice is organized as a for-profit hospice. Ownership type doesn't by itself determine quality; CMS publishes the same quality measures regardless of ownership structure.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since June 21, 2022.

What is the difference between hospice and palliative care?

Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of illness, while hospice care is for people who have stopped curative treatment and are focused on comfort in the final phase of a terminal illness.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive medication and support for symptoms and pain.

Where is hospice care provided — at home or in a facility?

This is not specified in the CMS data provided. Please contact St Croix Hospice at (507) 416-4247 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The CMS data does not describe the enrollment process. Please contact St Croix Hospice at (507) 416-4247 to ask how to begin care and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

You might ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, what areas it serves, and how to reach staff for urgent needs — St Croix Hospice can be reached at (507) 416-4247.

How do I verify this hospice on Medicare Care Compare?

You can look up St Croix Hospice (CCN 241613) directly at https://www.medicare.gov/care-compare/details/hospice/241613?state=MN to review its published CMS ratings and measures.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.