St Croix Hospice
Charles City, IA · Medicare-certified hospice (CCN 161605)
CMS process measure: 100 (state average 97.19 — above state average)
Serves: 108 ZIP codes (is yours included? →) · Phone: (641) 394-2700 · Verify on Medicare Care Compare ↗
St Croix Hospice has a 4-star CAHPS family caregiver rating, with 90% of surveyed families saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Iowa state average of 97.19.
St Croix Hospice serves 108 ZIP codes from its Charles City, Iowa office in Floyd County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, St Croix Hospice is Medicare-certified, with CCN 161605, certified since September 22, 2014. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Croix Hospice is a for-profit hospice based in Charles City, Iowa, serving Floyd County and surrounding areas. It has been Medicare-certified since September 22, 2014, under CMS Certification Number (CCN) 161605.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave St Croix Hospice a 4-star overall rating. Ninety percent of surveyed families said they would definitely recommend this hospice to others, and 87% rated their overall experience as 9 or 10 out of 10. These figures reflect the experiences of caregivers who chose to respond to the survey and represent CMS's published vintage of data at the time of this listing.
On CMS's composite process measure, which reflects the consistency of core hospice care processes, St Croix Hospice scored 100.00, compared to the Iowa state average of 97.19 — placing it above the state average on this measure. CMS also reports a care index score of 9 and notes that 75.4% of patients received visits during the last days of life, according to published data.
St Croix Hospice's service area, as reflected in CMS data, spans 108 ZIP codes, indicating a broad regional reach from its Charles City office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost details are provided here. All figures above come from CMS Care Compare data and should be verified directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, St Croix Hospice is Medicare-certified (CCN 161605), certified since September 22, 2014. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS's CAHPS Hospice Survey, St Croix Hospice received a 4-star rating, with 90% of caregivers saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
St Croix Hospice's CMS composite process score is 100.00, above the Iowa state average of 97.19.
What areas and ZIP codes does this hospice serve?
CMS data shows St Croix Hospice serves 108 ZIP codes from its Charles City, Iowa office in Floyd County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 108 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Croix Hospice is a for-profit organization. Ownership type does not directly determine quality of care, but families may want to consider it alongside CMS quality and survey data.
How long has this hospice been Medicare-certified?
St Croix Hospice has been Medicare-certified since September 22, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer pursued, typically for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus from curative treatment to comfort, symptom relief, and quality of life; it does not mean giving up care or support — hospice provides active, compassionate care during this time.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where St Croix Hospice delivers care; please contact the hospice at (641) 394-2700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin hospice care with St Croix Hospice, contact the hospice directly at (641) 394-2700 and verify certification and services on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may wish to ask about caregiver satisfaction scores, CMS quality measures, service area coverage, and how the hospice supports patients and families — St Croix Hospice can be reached at (641) 394-2700 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can verify St Croix Hospice's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/161605?state=IA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.