St Croix Hospice Des Plaines
Palos Heights, IL · Medicare-certified hospice (CCN 141660)
CMS process measure: 100 (state average 96.22 — above state average)
Serves: 99 ZIP codes (is yours included? →) · Phone: (708) 323-2501 · Verify on Medicare Care Compare ↗
Family caregivers reported that 90% would definitely recommend St Croix Hospice Des Plaines, and 86% rated their care experience 9 or 10 out of 10, according to CMS survey data. On CMS's composite process quality measure, it scored 100.00, above the Illinois state average of 96.22.
St Croix Hospice Des Plaines serves 99 ZIP codes from its Palos Heights, Illinois office in Cook County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, St Croix Hospice Des Plaines is Medicare-certified (CCN 141660, certified since March 20, 2015). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Croix Hospice Des Plaines, located in Palos Heights, Illinois (Cook County), is a for-profit hospice that has been Medicare-certified since March 20, 2015. It operates under CMS Certification Number (CCN) 141660.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 90% would definitely recommend this hospice, and 86% rated their overall experience of care between 9 and 10 on a 10-point scale. CMS has not published a specific overall CAHPS star rating figure in the data provided for this hospice.
On CMS's composite process quality measure, St Croix Hospice Des Plaines scored 100.00, which is above the Illinois state average of 96.22. This composite reflects how consistently the hospice performed a bundle of recommended care processes. CMS also reports a care index score of 10, and data show that 56.3% of patients received visits from hospice staff in the final days of life, per the timeframe used by CMS in this reporting cycle.
This hospice's service area, as reflected in CMS data, spans 99 ZIP codes, indicating a broad geographic reach from its Palos Heights office.
All figures above come from CMS Care Compare data. Where a measure is not listed here, it means CMS has not published that figure for this hospice, often due to small patient sample sizes — this is not an indication of poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. St Croix Hospice Des Plaines is Medicare-certified (CCN 141660) since March 20, 2015, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare data, 90% of family caregivers said they would definitely recommend this hospice, and 86% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, compared to the Illinois state average of 96.22 — above the state average.
What areas and ZIP codes does this hospice serve?
CMS data show it serves 99 ZIP codes from its Palos Heights, Illinois location in Cook County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 99 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Croix Hospice Des Plaines is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and caregiver survey results offer more direct insight.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 20, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain, symptoms, and other conditions unrelated to their terminal diagnosis.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice. Please contact St Croix Hospice Des Plaines at (708) 323-2501 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include intake steps. Please contact St Croix Hospice Des Plaines directly at (708) 323-2501 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, quality measure scores, service area, and how care needs would be met; contact St Croix Hospice Des Plaines at (708) 323-2501 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's published data for this hospice at https://www.medicare.gov/care-compare/details/hospice/141660?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.