Sutter Care At Home
Alameda, CA · Medicare-certified hospice (CCN 051555)
CMS process measure: 99.74 (state average 93.41 — above state average)
Serves: 102 ZIP codes (is yours included? →) · Phone: (510) 263-0900 · Verify on Medicare Care Compare ↗
Sutter Care At Home received a 3-star family caregiver rating on the CMS CAHPS survey, with 80% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.74 is above the California state average of 93.41.
Sutter Care At Home serves 102 ZIP codes from its Alameda, California office in Alameda County. Families can contact the hospice directly to confirm whether their specific address falls within this service area.
Yes, Sutter Care At Home is Medicare-certified (CCN 051555, since 1989); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No further cost or coverage details are provided beyond this CMS-certified status.
About this hospice
Sutter Care At Home is a for-profit hospice based in Alameda, California, serving Alameda County and surrounding communities. The hospice has been Medicare-certified since June 1, 1989 (CCN 051555), and it currently serves 102 ZIP codes, indicating a wide service area for families arranging end-of-life care.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among respondents, 80% said they would definitely recommend this hospice to others, and 78% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Sutter Care At Home scored 99.74, compared to a California state average of 93.41 — placing it above the state average. CMS also reports a care index score of 10 and notes that 52.5% of patients received visits during the last days of life, per the measure CMS publishes for this timeframe.
All figures above come from CMS Care Compare data as reported by CMS; families should check the Care Compare website for the most current vintage of these figures. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. This profile does not include cost, staffing, or service details beyond what CMS publishes; contact the hospice directly for those specifics.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Sutter Care At Home is Medicare-certified (CCN 051555) and has been since June 1, 1989; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 3-star overall rating, with 80% of family caregivers saying they would definitely recommend this hospice and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 99.74, compared to a California state average of 93.41 — above the state average.
What areas and ZIP codes does this hospice serve?
Sutter Care At Home serves 102 ZIP codes from its Alameda County office in Alameda, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 102 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity; ownership type does not by itself indicate quality of care, but CMS publishes it for transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 1, 1989, over three decades of certification history.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life for those with a life-limiting illness who have generally stopped curative treatment.
Does choosing hospice mean giving up treatment?
No — hospice shifts the focus to comfort, symptom relief, and quality of life rather than curing the illness; it does not mean abandoning care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Sutter Care At Home at (510) 263-0900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin the process, contact Sutter Care At Home directly at (510) 263-0900 and verify certification and services on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, service area coverage, and how a hospice's quality measures compare to state averages — all of which are available for this hospice on CMS Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Sutter Care At Home directly using CCN 051555 at https://www.medicare.gov/care-compare/details/hospice/051555?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.