Thema Health Services
Phoenix, AZ · Medicare-certified hospice (CCN 031556)
CMS process measure: 98.83 (state average 94.29 — above state average)
Serves: 185 ZIP codes (is yours included? →) · Phone: (602) 889-4400 · Verify on Medicare Care Compare ↗
Thema Health Services holds a 3-star CAHPS rating, with 83% of family caregivers saying they would definitely recommend the hospice. On CMS's composite process measure, it scored 98.83, above the Arizona state average of 94.29.
Thema Health Services serves 185 ZIP codes from its office in Phoenix, Arizona, located in Maricopa County.
Yes, Thema Health Services is Medicare-certified, with CCN 031556, certified since December 8, 2004; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Thema Health Services is a for-profit hospice based in Phoenix, Arizona, serving families in Maricopa County and beyond. It has been Medicare-certified since December 8, 2004, under CMS Certification Number (CCN) 031556.
According to the CMS CAHPS family caregiver survey, as reported on Medicare Care Compare, Thema Health Services received an overall rating of 3 stars. Among surveyed family caregivers, 83% said they would definitely recommend this hospice to others, and 80% rated their overall experience a 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Thema Health Services scored 98.83, compared to the Arizona state average of 94.29 — placing it above the state average. CMS also reports that 55.4% of patients received visits from hospice staff in the last days of life, per the published data.
Thema Health Services reports a service area covering 185 ZIP codes from its Phoenix office, reflecting a broad geographic reach across the region.
All figures above come from CMS Care Compare data as published; families are encouraged to review the most current data directly on Care Compare. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility — this listing does not address costs beyond that. No staff, facilities, or services beyond what CMS reports are described here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Thema Health Services is Medicare-certified (CCN 031556) since December 8, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Thema Health Services received a 3-star rating, with 83% of family caregivers saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Thema Health Services scored 98.83 on the CMS composite process measure, above the Arizona state average of 94.29.
What areas and ZIP codes does this hospice serve?
It serves 185 ZIP codes from its office in Phoenix, Arizona, in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 185 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Thema Health Services is a for-profit hospice; ownership type does not directly determine quality, and it's best to review CMS quality measures alongside ownership status.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 8, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings for this hospice; contact Thema Health Services at (602) 889-4400 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Contact Thema Health Services at (602) 889-4400 to discuss starting care, and verify certification and quality details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about CAHPS survey results, quality measure scores, service area, and how care is coordinated; you can find this hospice's published figures on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can verify Thema Health Services directly at https://www.medicare.gov/care-compare/details/hospice/031556?state=AZ.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.