Tranquil Oaks Hospice Care
West Covina, CA · Medicare-certified hospice (CCN 751572)
CMS process measure: 81.31 (state average 93.41 — below state average)
Serves: 123 ZIP codes (is yours included? →) · Phone: (562) 222-1190 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Tranquil Oaks Hospice Care 66% of the time, and 67% rated it 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 81.31 compared to a California state average of 93.41, placing it below the state average.
Tranquil Oaks Hospice Care serves 123 ZIP codes from its West Covina, CA office in Los Angeles County.
Yes, Tranquil Oaks Hospice Care is Medicare-certified, with CCN 751572, certified since August 2014. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Tranquil Oaks Hospice Care is a for-profit hospice located in West Covina, California, serving Los Angeles County and surrounding areas. According to CMS Care Compare data, the hospice has been Medicare-certified since August 1, 2014.
In the CMS CAHPS family caregiver survey, 66% of surveyed families said they would definitely recommend this hospice, and 67% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific star rating figure for this hospice in the data provided, so no star value is stated here.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Tranquil Oaks Hospice Care scored 81.31, compared to a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 11.6% of patients received visits in the final days of life, though CMS has not published context for whether these figures fall short due to small patient counts or other factors.
The hospice's service area, as reflected in CMS data, spans 123 ZIP codes from its West Covina office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data as provided; families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Tranquil Oaks Hospice Care is Medicare-certified (CCN 751572) since August 1, 2014, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 66% of surveyed family caregivers said they would definitely recommend this hospice, and 67% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, the hospice scored 81.31 compared to a California state average of 93.41, placing it below the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 123 ZIP codes from its West Covina, CA office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 123 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Tranquil Oaks Hospice Care is a for-profit hospice. Ownership type doesn't determine quality on its own; CMS's survey and process measures are the more direct indicators of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 1, 2014, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to focus on comfort rather than curative treatment, typically when a doctor has determined a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for this hospice; please contact Tranquil Oaks Hospice Care at (562) 222-1190 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care with this provider, contact Tranquil Oaks Hospice Care directly at (562) 222-1190 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services offered, how care is coordinated across settings, staffing availability, and how caregivers rated their experience in CMS surveys; contact Tranquil Oaks Hospice Care at (562) 222-1190 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Tranquil Oaks Hospice Care directly at https://www.medicare.gov/care-compare/details/hospice/751572?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.