Tropical Health Llc A Health And Hospice Service
St Thomas, VI · Medicare-certified hospice (CCN 481504)
CMS process measure: 80.95 (state average 85.78 — below state average)
Serves: 5 ZIP codes (is yours included? →) · Phone: (340) 774-3600 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Tropical Health LLC, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 80.95, which is below the Virgin Islands state average of 85.78.
Tropical Health LLC — A Health and Hospice Service serves 5 ZIP codes from its St Thomas, VI office in Saint Thomas John county.
Yes, Tropical Health LLC is Medicare-certified (CCN 481504, since 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Tropical Health LLC — A Health and Hospice Service is a for-profit hospice serving the St Thomas, Virgin Islands area, based in Saint Thomas John county. According to CMS Care Compare data, this hospice has been Medicare-certified since March 20, 2020.
CMS has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often happens when a hospice serves too few surveyed patients for CMS to report reliable figures. This does not indicate poor quality — it simply means the data is not available.
On the CMS composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, this hospice scored 80.95, compared to a Virginia Islands state average of 85.78 — placing it below the state average. CMS also reports a care index score of 7 and notes that visits occurred in the last days of life for 36.4% of patients, based on the most recent published CMS data.
Tropical Health LLC currently serves 5 ZIP codes from its St Thomas office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal prognosis; no cost figures beyond this are available or implied here. Families are encouraged to review the hospice directly on Medicare Care Compare and to speak with the hospice about specific questions, as this profile reflects only the CMS data vintage described above and nothing more.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Tropical Health LLC is Medicare-certified (CCN 481504) as of March 20, 2020, and the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, often because too few patients were surveyed to report reliable figures; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 80.95, compared to a Virgin Islands state average of 85.78, placing it below the state average. CMS also reports a care index score of 7 and that 36.4% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 5 ZIP codes from its office in St Thomas, VI, in Saint Thomas John county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 5 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality measures and CAHPS survey results, where published, are better indicators.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 20, 2020, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for patients with a terminal prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus from curing an illness to relieving pain and supporting quality of life; patients can still receive treatment for other conditions and comfort-focused care.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for this hospice; contact Tropical Health LLC at (340) 774-3600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe intake steps; contact Tropical Health LLC at (340) 774-3600 to ask about starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, CMS quality measures, service area, and how care is delivered; you can ask Tropical Health LLC these questions directly at (340) 774-3600.
How do I verify this hospice on Medicare Care Compare?
You can look up Tropical Health LLC (CCN 481504) at https://www.medicare.gov/care-compare/details/hospice/481504?state=VI to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.