True North Hospice
South Salt Lake, UT · Medicare-certified hospice (CCN 461599)
CMS process measure: 97.2 (state average 95.57 — above state average)
Serves: 37 ZIP codes (is yours included? →) · Phone: (801) 922-4790 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for True North Hospice, so no star rating or percent-recommend figure is available. On CMS's composite process measure, the hospice scored 97.20, above the Utah state average of 95.57.
True North Hospice serves 37 ZIP codes from its South Salt Lake, Utah office in Salt Lake County.
Yes, True North Hospice is Medicare-certified (CCN 461599, since 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
True North Hospice is a for-profit hospice agency based in South Salt Lake, Utah, serving families in Salt Lake County. According to CMS Care Compare data, the hospice has been Medicare-certified since May 15, 2013.
CMS has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for True North Hospice, which often happens when patient counts are too small to report reliably. This does not indicate poor quality; it simply means CMS has not released that particular figure.
On CMS's composite process quality measure, which tracks whether the hospice team completed a defined set of recommended care processes, True North Hospice scored 97.20, compared with a Utah state average of 95.57. This places the hospice above the state average on this measure. CMS also lists a care index score of 9 for this hospice, according to the same Care Compare data source.
True North Hospice reports serving 37 ZIP codes from its South Salt Lake office, indicating a fairly broad service area in and around Salt Lake County.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures in this profile come from CMS Care Compare data; families are encouraged to review the current listing directly on Care Compare and to contact the hospice for the most up-to-date information about services.
Questions families ask
Does Medicare cover care from this hospice?
Yes. True North Hospice is Medicare-certified (CCN 461599) as of May 15, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for True North Hospice, often because too few patients were surveyed to report reliably; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
True North Hospice scored 97.20 on CMS's composite process measure, above the Utah state average of 95.57. CMS also lists a care index score of 9 for this hospice.
What areas and ZIP codes does this hospice serve?
True North Hospice, based in South Salt Lake, Utah (Salt Lake County), serves 37 ZIP codes according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 37 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
True North Hospice is a for-profit agency. Ownership type does not by itself determine quality; CMS quality measures and CAHPS survey results, where published, are better indicators.
How long has this hospice been Medicare-certified?
True North Hospice has been Medicare-certified since May 15, 2013, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and typically have a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive medical attention for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided. Please contact True North Hospice at (801) 922-4790 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The provided CMS data does not describe the intake process. Please contact True North Hospice directly at (801) 922-4790 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measure scores, service area, staffing, and how care needs would be met; contact True North Hospice at (801) 922-4790 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up True North Hospice (CCN 461599) directly at https://www.medicare.gov/care-compare/details/hospice/461599?state=UT to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.