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Universal Home Health & Hospice

Bellefontaine, OH · Medicare-certified hospice (CCN 361550)

Family caregiver rating (CAHPS): 5★ — 94% of families would definitely recommend
CMS process measure: 98.88 (state average 97.03 — above state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (937) 593-1605 · Verify on Medicare Care Compare ↗

Universal Home Health & Hospice holds a 5-star CAHPS rating from family caregivers, with 94% saying they would definitely recommend it. Its CMS composite process score of 98.88 is above the Ohio state average of 97.03.

Universal Home Health & Hospice serves 33 ZIP codes from its Bellefontaine, Ohio office in Logan County.

Yes, Universal Home Health & Hospice is Medicare-certified (CCN 361550, since 1990); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Universal Home Health… Universal Home Health…: 98.88 98.88 OH average OH average: 97.03 97.03

About this hospice

Universal Home Health & Hospice is a non-profit hospice provider based in Bellefontaine, Ohio, serving families in Logan County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since October 16, 1990.

In the CMS CAHPS family caregiver survey, Universal Home Health & Hospice received a 5-star rating, with 94% of surveyed family caregivers saying they would definitely recommend this hospice to others, and 93% rating their overall experience 9 or 10 out of 10. These figures reflect the direct experiences reported by families who used this hospice's services.

On the CMS composite process measure, which reflects how consistently a hospice performs a set of important care processes, Universal Home Health & Hospice scored 98.88, which is above the Ohio state average of 97.03. CMS also reports a care index score of 9 and notes that 86.4% of patients received visits in their last days of life, based on the data published by CMS.

Universal Home Health & Hospice's service area, as recorded by CMS, spans 33 ZIP codes from its Bellefontaine office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures in this profile come from CMS Care Compare data and reflect the most recently published vintage available; if a measure is not mentioned, CMS has not published it for this hospice, which is often simply due to small patient counts rather than any indication of quality.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Universal Home Health & Hospice is Medicare-certified, with certification dating back to October 16, 1990. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, this hospice received a 5-star rating, with 94% of family caregivers saying they would definitely recommend it and 93% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 98.88, which is above the Ohio state average of 97.03.

What areas and ZIP codes does this hospice serve?

According to CMS data, Universal Home Health & Hospice serves 33 ZIP codes from its Bellefontaine, Ohio office in Logan County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Universal Home Health & Hospice is a non-profit organization. Ownership type can be useful context, but CMS quality measures and caregiver survey results are the more direct indicators of care experience.

How long has this hospice been Medicare-certified?

This hospice has been Medicare-certified since October 16, 1990.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when a patient is no longer pursuing curative treatment, typically with a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing an illness; it does not mean giving up on care or support, and patients can still receive medical attention for symptom management.

Where is hospice care provided — at home or in a facility?

CMS data does not specify care settings for this hospice; please contact Universal Home Health & Hospice at (937) 593-1605 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To learn how to begin hospice care with this provider, contact Universal Home Health & Hospice at (937) 593-1605 and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, and the size of its service area — contact Universal Home Health & Hospice at (937) 593-1605 for further details specific to your needs.

How do I verify this hospice on Medicare Care Compare?

You can verify Universal Home Health & Hospice's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/361550?state=OH.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.