Universal Hospice Care Llc
Menlo Park, CA · Medicare-certified hospice (CCN A01787)
CMS process measure: 91.89 (state average 93.41 — below state average)
Serves: 21 ZIP codes (is yours included? →) · Phone: (408) 807-1984 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Universal Hospice Care LLC, so no star rating or recommend percentage is available. On CMS's composite process measure, the hospice scored 91.89, which is below the California state average of 93.41.
Universal Hospice Care LLC serves 21 ZIP codes from its Menlo Park, CA office in San Mateo County, according to CMS Care Compare data.
Yes, Universal Hospice Care LLC is Medicare-certified, with CCN A01787, certified since August 20, 2020. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Universal Hospice Care LLC is a for-profit hospice based in Menlo Park, California, serving families in San Mateo County. The hospice has been Medicare-certified since August 20, 2020, according to CMS Care Compare records.
CMS has not published CAHPS family caregiver survey results — including a star rating, the percentage of caregivers who would definitely recommend the hospice, and the percentage giving a top rating of 9 or 10 — for this hospice. This is often due to small patient counts and does not imply anything about the quality of care provided.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Universal Hospice Care LLC scored 91.89, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 9 for this hospice, and shows that 6.7% of patients received visits in the last days of life, per the same data set.
Universal Hospice Care LLC's service area, as listed on Care Compare, covers 21 ZIP codes surrounding its Menlo Park office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to review the current listing directly on Medicare.gov for the most up-to-date figures.
Questions families ask
Does Medicare cover care from Universal Hospice Care LLC?
Yes. Universal Hospice Care LLC is Medicare-certified (CCN A01787) since August 20, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when patient counts are small; this is not an indicator of poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Universal Hospice Care LLC scored 91.89, which is below the California state average of 93.41. CMS also lists a care index score of 9 and reports that 6.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, it serves 21 ZIP codes from its Menlo Park, California office in San Mateo County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 21 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Universal Hospice Care LLC is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and survey data offer a more direct comparison.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 20, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for symptoms and other health conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Universal Hospice Care LLC; please contact the hospice at (408) 807-1984 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available data does not describe the intake process; please contact Universal Hospice Care LLC directly at (408) 807-1984 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores, service area, and how care is coordinated; contact the hospice at (408) 807-1984 for specifics not covered by CMS data, and review its full profile on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can view Universal Hospice Care LLC's official CMS profile, including its CCN A01787, at https://www.medicare.gov/care-compare/details/hospice/A01787?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.