Universal Hospice Group
Encino, CA · Medicare-certified hospice (CCN 921625)
CMS process measure: 85.51 (state average 93.41 — below state average)
Serves: 65 ZIP codes (is yours included? →) · Phone: (818) 302-0021 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Universal Hospice Group, so no star rating or percent-recommend figure is available. On CMS's composite process measure, the hospice scored 85.51, which is below the California state average of 93.41.
Universal Hospice Group serves 65 ZIP codes from its Encino, California office in Los Angeles County.
Yes, Universal Hospice Group is Medicare-certified (CCN 921625, certified since March 13, 2017); the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Universal Hospice Group is a for-profit hospice based in Encino, California, serving families in Los Angeles County. The hospice has been Medicare-certified since March 13, 2017 (CCN 921625).
According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results (star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10) for this hospice. This is often the case for hospices with smaller patient survey counts, and it does not indicate poor quality — it simply means CMS has not released that measure publicly.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Universal Hospice Group scored 85.51, compared to a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 10 for this hospice.
Universal Hospice Group's service area, as reflected in CMS data, covers 65 ZIP codes, indicating a broad reach from its Encino office.
As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries once a doctor certifies a terminal prognosis; no specific cost figures are provided here. All figures in this profile come from CMS Care Compare data and reflect the most recent published vintage available to this directory. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Universal Hospice Group is Medicare-certified (CCN 921625) since March 13, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, which often occurs with smaller patient survey counts; this does not imply poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 85.51, compared to the California state average of 93.41, placing it below the state average on this measure. CMS also lists a care index score of 10.
What areas and ZIP codes does this hospice serve?
Universal Hospice Group serves 65 ZIP codes from its Encino, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 65 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Universal Hospice Group is a for-profit hospice; ownership type is one factor among several CMS reports and does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 13, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a doctor certifies a terminal prognosis, typically for those expected to live six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, not giving up on care itself; patients can still receive medical attention for symptom relief and support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice; please contact Universal Hospice Group at (818) 302-0021 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Universal Hospice Group directly at (818) 302-0021 to learn about starting care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services provided, staff availability, coverage area, and CMS quality measures; you can review this hospice's published measures on Medicare Care Compare and ask the hospice directly at (818) 302-0021 for details not listed there.
How do I verify this hospice on Medicare Care Compare?
You can look up Universal Hospice Group (CCN 921625) at https://www.medicare.gov/care-compare/details/hospice/921625?state=CA to review its current CMS-published information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.