Usm Hospice
Van Nuys, CA · Medicare-certified hospice (CCN 551739)
CMS process measure: 56.67 (state average 93.41 — below state average)
Serves: 45 ZIP codes (is yours included? →) · Phone: (818) 989-9030 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Usm Hospice, often because of a small number of surveyed patients. On CMS's composite process measure, it scores 56.67, which is below the California state average of 93.41.
Usm Hospice serves 45 ZIP codes from its Van Nuys, CA office in Los Angeles County. Families can contact the hospice directly to confirm whether their specific address falls within its service area.
Yes, Usm Hospice is Medicare-certified (CCN 551739, certified since July 23, 2013). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal prognosis.
About this hospice
Usm Hospice is a for-profit hospice agency based in Van Nuys, California, serving families in Los Angeles County. It has been Medicare-certified since July 23, 2013 (CCN 551739).
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Usm Hospice. This is often the case when a hospice has too few surveyed patients for CMS to report reliable figures, and it should not be read as a sign of poor quality.
CMS does report a composite process measure for this hospice: a score of 56.67, compared with a California state average of 93.41. CMS classifies this hospice as below the state average on this composite measure, which reflects how consistently certain care processes were documented as completed. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 3.4% of patients, according to the most recent published data.
Usm Hospice reports serving 45 ZIP codes from its Van Nuys office. As a Medicare-certified hospice, its services are covered under the Medicare hospice benefit for eligible patients whose doctor certifies a terminal prognosis; no cost information beyond this is available from CMS data. Families are encouraged to confirm current details directly with the hospice and to review the listing on Medicare Care Compare.
Questions families ask
Does Medicare cover care from Usm Hospice?
Yes. Usm Hospice is Medicare-certified (CCN 551739, since July 23, 2013), and the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent recommend) for this hospice, which often happens when there are too few surveyed patients for CMS to report.
How does this hospice score on CMS quality measures compared to the state average?
CMS reports a composite process score of 56.67 for Usm Hospice, compared with a California state average of 93.41, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Usm Hospice reports serving 45 ZIP codes from its Van Nuys, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 45 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Usm Hospice is a for-profit agency. Ownership type does not by itself determine quality of care, but it can be a factor families want to know when comparing providers.
How long has this hospice been Medicare-certified?
Usm Hospice has been Medicare-certified since July 23, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have a terminal prognosis and are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients still receive active medical and emotional support for their symptoms.
Where is hospice care provided — at home or in a facility?
CMS data doesn't specify where this hospice delivers care; please contact Usm Hospice at (818) 989-9030 to ask about their settings.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; contact Usm Hospice directly at (818) 989-9030 to learn how to begin care, and verify current certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how the hospice's quality scores compare to state averages, the ZIP codes served, and how quickly care can begin — Usm Hospice can be reached at (818) 989-9030 for these details.
How do I verify this hospice on Medicare Care Compare?
You can look up Usm Hospice directly at https://www.medicare.gov/care-compare/details/hospice/551739?state=CA using CCN 551739.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.