Valley Hospice, Incorporated
Wheeling, WV · Medicare-certified hospice (CCN 511526)
CMS process measure: 98.7 (state average 97.88 — at state average)
Serves: 45 ZIP codes (is yours included? →) · Phone: (304) 242-1977 · Verify on Medicare Care Compare ↗
Valley Hospice, Incorporated received a 5-star rating from family caregivers in the CMS CAHPS survey, with 92% saying they would definitely recommend the hospice. Its CMS composite process score of 98.70 is at the West Virginia state average of 97.88.
Valley Hospice, Incorporated serves 45 ZIP codes from its Wheeling, WV office in Ohio County, according to CMS Care Compare data.
Yes, Valley Hospice, Incorporated is Medicare-certified (CCN 511526, since March 25, 2009); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Valley Hospice, Incorporated is a non-profit hospice based in Wheeling, West Virginia (Ohio County), Medicare-certified since March 25, 2009 (CCN 511526). According to CMS Care Compare data, the hospice serves 45 ZIP codes from its Wheeling office.
In the CMS CAHPS family caregiver survey, Valley Hospice received a 5-star rating, with 92% of surveyed family caregivers saying they would definitely recommend the hospice, and 89% rating their overall experience 9 or 10 out of 10. These figures reflect the experiences of family caregivers who responded to the CMS survey and are reported as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Valley Hospice scored 98.70, which CMS classifies as at the West Virginia state average of 97.88. CMS also reports a care index score of 10 for this hospice, and notes that 55.5% of patients received visits from hospice staff in the last days of life, based on the most recently published CMS data.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; this profile does not include cost information beyond that fact. All figures above come from CMS Care Compare data as published; families are encouraged to verify current figures directly on Medicare Care Compare, since CMS updates this data periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Valley Hospice, Incorporated is Medicare-certified (CCN 511526) as of March 25, 2009. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Valley Hospice a 5-star CAHPS rating, with 92% saying they would definitely recommend the hospice and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Valley Hospice's CMS composite process score is 98.70, which CMS reports as at the West Virginia state average of 97.88.
What areas and ZIP codes does this hospice serve?
According to CMS data, Valley Hospice serves 45 ZIP codes from its Wheeling, WV office in Ohio County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 45 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Valley Hospice, Incorporated is a non-profit organization. Ownership type can inform families about organizational structure, though CMS quality measures apply regardless of ownership.
How long has this hospice been Medicare-certified?
Valley Hospice has been Medicare-certified since March 25, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is typically for patients with a life-limiting illness who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and patients can still receive treatment for unrelated conditions.
Where is hospice care provided — at home or in a facility?
This data does not specify where Valley Hospice provides care; please contact the hospice at (304) 242-1977 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available CMS data does not describe the intake process; please contact Valley Hospice at (304) 242-1977 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about the CAHPS survey results, the composite process score, service area, and ownership type, all of which are reported by CMS for Valley Hospice; for further specifics, contact the hospice at (304) 242-1977.
How do I verify this hospice on Medicare Care Compare?
You can look up Valley Hospice, Incorporated (CCN 511526) directly at https://www.medicare.gov/care-compare/details/hospice/511526?state=WV to see the latest published CMS figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.