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Vela Hospice Care, Inc

Reseda, CA · Medicare-certified hospice (CCN B21771)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 79.07 (state average 93.41 — below state average)
Serves: 79 ZIP codes (is yours included? →) · Phone: (818) 578-3735 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family-caregiver survey results for Vela Hospice Care, Inc, so no star rating or recommend percentage is available. On CMS's composite process measure, the hospice scored 79.07, below the California state average of 93.41.

Vela Hospice Care, Inc serves 79 ZIP codes from its Reseda, CA office in Los Angeles County.

Yes, Vela Hospice Care, Inc is Medicare-certified (CCN B21771, since October 22, 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Vela Hospice Care, Inc Vela Hospice Care, Inc: 79.07 79.07 CA average CA average: 93.41 93.41

About this hospice

Vela Hospice Care, Inc is a for-profit hospice based in Reseda, California, serving families in Los Angeles County. The hospice has been Medicare-certified since October 22, 2021, under CMS Certification Number (CCN) B21771.

According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results (such as a star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10) for Vela Hospice Care, Inc. This is often the case for smaller-volume providers and does not indicate poor quality; it simply means CMS has not yet published enough survey responses to report those figures publicly.

On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Vela Hospice Care, Inc scored 79.07, compared to a California state average of 93.41 — placing it below the state average on this measure. A care index score of 10 is also reported in the CMS data.

Vela Hospice Care, Inc's service area, as reflected in CMS data, spans 79 ZIP codes from its Reseda office.

The Medicare hospice benefit covers hospice care for eligible beneficiaries when a doctor certifies eligibility; no additional cost information is provided here. All figures in this profile come from CMS Care Compare data and should be verified directly on Care Compare for the most current information.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Vela Hospice Care, Inc is Medicare-certified (CCN B21771) since October 22, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family-caregiver survey results for this hospice, often due to small patient counts; this does not necessarily reflect the quality of care.

How does this hospice score on CMS quality measures compared to the state average?

Vela Hospice Care, Inc's composite process score is 79.07, compared to a California state average of 93.41, placing it below the state average on this measure.

What areas and ZIP codes does this hospice serve?

According to CMS data, it serves 79 ZIP codes from its Reseda, CA office in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 79 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Vela Hospice Care, Inc is a for-profit hospice; ownership type does not by itself indicate quality of care, but it is disclosed by CMS for transparency.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since October 22, 2021.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when a person is no longer pursuing curative treatment, typically with a prognosis of six months or less.

Does choosing hospice mean giving up treatment?

No. Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curative treatment; it is a care decision, not giving up on care itself.

Where is hospice care provided — at home or in a facility?

The CMS data provided does not specify care settings for this hospice; please contact Vela Hospice Care, Inc at (818) 578-3735 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the enrollment process; please contact Vela Hospice Care, Inc at (818) 578-3735 for guidance and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, quality measure performance, service area, and staffing; contact Vela Hospice Care, Inc at (818) 578-3735 to ask directly and review CMS Care Compare for published data.

How do I verify this hospice on Medicare Care Compare?

You can look up Vela Hospice Care, Inc (CCN B21771) directly at https://www.medicare.gov/care-compare/details/hospice/B21771?state=CA to confirm current CMS data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.