Vitalcaring Group
Plainview, TX · Medicare-certified hospice (CCN 451773)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 46 ZIP codes (is yours included? →) · Phone: (806) 293-2732 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Vitalcaring Group high marks, with 92% saying they would definitely recommend the hospice and 88% rating their experience 9 or 10 out of 10. Its CMS composite process score of 100.00 is above the Texas state average of 94.72.
Vitalcaring Group serves 46 ZIP codes from its office in Plainview, Texas, located in Hale County. Families should contact the hospice directly to confirm whether a specific address is included in its service area.
Yes, Vitalcaring Group is Medicare-certified, with CCN 451773, certified since 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Vitalcaring Group is a for-profit hospice based in Plainview, Texas, serving families in Hale County and the surrounding region. It has been Medicare-certified since November 17, 2004, meaning it has met federal health and safety standards for hospice care for two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported strong experiences: 92% said they would definitely recommend this hospice to others, and 88% rated their overall experience 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating figure separately from these percentages in the data available here.
On the CMS composite process measure, which reflects how consistently a hospice completed a set of recommended care processes, Vitalcaring Group scored 100.00, compared to a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 69.9% of patients, per the most recent published data.
Vitalcaring Group's service area spans 46 ZIP codes from its Plainview office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data as published; families are encouraged to verify current details directly with CMS and the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Vitalcaring Group is Medicare-certified (CCN 451773), certified since November 17, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 92% of family caregivers said they would definitely recommend Vitalcaring Group, and 88% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Vitalcaring Group's CMS composite process score is 100.00, above the Texas state average of 94.72. CMS also reports a care index score of 9 and that 69.9% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Vitalcaring Group serves 46 ZIP codes from its Plainview, Texas office in Hale County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Vitalcaring Group is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and family survey results offer a more direct comparison.
How long has this hospice been Medicare-certified?
Vitalcaring Group has been Medicare-certified since November 17, 2004.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of illness, while hospice care is palliative care focused specifically on comfort for people nearing the end of life who have generally stopped pursuing curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain, symptoms, and other needs.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Vitalcaring Group delivers care; please contact the hospice at (806) 293-2732 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Vitalcaring Group at (806) 293-2732 to ask about starting care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about family caregiver survey results, quality measure scores compared to the state average, service area, and how care needs would be met; contact Vitalcaring Group at (806) 293-2732 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Vitalcaring Group's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/451773?state=TX to confirm certification status and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.