Vitalcaring Group
Tupelo, MS · Medicare-certified hospice (CCN 251648)
CMS process measure: 99.08 (state average 97.83 — above state average)
Serves: 46 ZIP codes (is yours included? →) · Phone: (662) 205-5740 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Vitalcaring Group strong marks: 90% said they would definitely recommend the hospice, and 91% rated their care experience a 9 or 10 out of 10. Its CMS composite process score of 99.08 is above the Mississippi state average of 97.83.
Vitalcaring Group serves 46 ZIP codes from its Tupelo, Mississippi office in Lee County, according to CMS Care Compare data.
Yes, Vitalcaring Group is Medicare-certified (CCN 251648, since 2007), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Vitalcaring Group is a for-profit hospice based in Tupelo, Mississippi, serving families in Lee County and surrounding areas. The hospice has been Medicare-certified since October 5, 2007, according to CMS Care Compare records.
In the CMS CAHPS family caregiver survey, 90% of respondents said they would definitely recommend Vitalcaring Group to others, and 91% rated the overall care a 9 or 10 out of 10. CMS did not publish a specific overall star rating in the data provided for this hospice, though the underlying recommendation and rating figures reflect strongly positive family caregiver feedback.
On CMS's composite process quality measure, Vitalcaring Group scored 99.08, which is above the Mississippi state average of 97.83. This composite measure reflects how consistently the hospice completed a bundle of recommended care processes. CMS also reports that 76.6% of patients received visits from hospice staff in the final days of life, a figure sometimes used to gauge intensity of end-of-life support. A care index score of 8 was also reported by CMS, though its full context is not detailed in this data set.
Vitalcaring Group's service area, per CMS data, covers 46 ZIP codes from its Tupelo office.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. All figures above come from CMS Care Compare data as provided; families should verify current details directly with CMS Care Compare or the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Vitalcaring Group is Medicare-certified (CCN 251648) and has been since October 5, 2007. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 90% of family caregivers said they would definitely recommend Vitalcaring Group, and 91% rated their overall care experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Vitalcaring Group's CMS composite process score is 99.08, which is above the Mississippi state average of 97.83.
What areas and ZIP codes does this hospice serve?
According to CMS data, Vitalcaring Group serves 46 ZIP codes from its Tupelo, Mississippi office in Lee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Vitalcaring Group is a for-profit hospice. Ownership type does not directly determine quality of care, but it can be a factor families consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Vitalcaring Group has been Medicare-certified since October 5, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for patients who have stopped curative treatment and are focused on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curing an illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support tailored to their needs.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for Vitalcaring Group; please contact the hospice at (662) 205-5740 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact Vitalcaring Group directly at (662) 205-5740 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care needs would be met; you can review these details on Medicare Care Compare and by calling the hospice directly at (662) 205-5740.
How do I verify this hospice on Medicare Care Compare?
You can look up Vitalcaring Group directly at https://www.medicare.gov/care-compare/details/hospice/251648?state=MS to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.