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Vna Care Hospice Inc

Worcester, MA · Medicare-certified hospice (CCN 221513)

Family caregiver rating (CAHPS): 3★ — 83% of families would definitely recommend
CMS process measure: 80.56 (state average 95.51 — below state average)
Serves: 240 ZIP codes (is yours included? →) · Phone: (508) 756-7176 · Verify on Medicare Care Compare ↗

Family caregivers gave Vna Care Hospice Inc a CAHPS star rating of 3 out of 5, with 83% saying they would definitely recommend it. On CMS's composite process measure, it scored 80.56, which is below the Massachusetts state average of 95.51.

Vna Care Hospice Inc serves 240 ZIP codes from its Worcester, Massachusetts office in Worcester County.

Yes, Vna Care Hospice Inc is Medicare-certified (CCN 221513, since 1986); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Vna Care Hospice Inc Vna Care Hospice Inc: 80.56 80.56 MA average MA average: 95.51 95.51

About this hospice

Vna Care Hospice Inc is a non-profit hospice based in Worcester, Massachusetts, serving families in Worcester County and beyond. It has been Medicare-certified since December 5, 1986.

According to CMS Care Compare survey data, family caregivers gave Vna Care Hospice Inc a CAHPS Hospice star rating of 3 out of 5. Among those surveyed, 83% said they would definitely recommend this hospice to others, and 80% rated their overall experience 9 or 10 out of 10.

On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Vna Care Hospice Inc scored 80.56, compared with a Massachusetts state average of 95.51 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 48.4% of patients received visits in the last days of life, per the most recent published data.

Vna Care Hospice Inc's service area covers 240 ZIP codes, reflecting a broad reach from its Worcester office.

The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient survey counts rather than any indication of quality.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Vna Care Hospice Inc is Medicare-certified (CCN 221513) since December 5, 1986, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gives Vna Care Hospice Inc a star rating of 3 out of 5, with 83% of caregivers saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Vna Care Hospice Inc's composite process score is 80.56, compared with a Massachusetts state average of 95.51, meaning it falls below the state average on this measure.

What areas and ZIP codes does this hospice serve?

It serves 240 ZIP codes from its Worcester, Massachusetts office in Worcester County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 240 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Vna Care Hospice Inc is a non-profit hospice; ownership type is one factor families may consider alongside CMS quality and survey data.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since December 5, 1986.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure for patients believed to be in their final months of life.

Does choosing hospice mean giving up treatment?

No — hospice shifts the focus to comfort, symptom relief, and quality of life rather than curative treatment, but it does not mean giving up care or support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings for this hospice; please contact Vna Care Hospice Inc at (508) 756-7176 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

Please contact Vna Care Hospice Inc at (508) 756-7176 to learn how to begin care, and verify certification details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver survey ratings, quality measure scores, service area, and how care needs will be met; contact Vna Care Hospice Inc at (508) 756-7176 for specifics not covered by CMS data.

How do I verify this hospice on Medicare Care Compare?

You can view Vna Care Hospice Inc's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/221513?state=MA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.