West Valley Hospice, Inc.
Van Nuys, CA · Medicare-certified hospice (CCN B31634)
CMS process measure: 61.29 (state average 93.41 — below state average)
Serves: 32 ZIP codes (is yours included? →) · Phone: (818) 452-3646 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results, such as a star rating or percentage who would recommend, for West Valley Hospice, Inc. On the CMS composite process measure, it scored 61.29, below the California state average of 93.41.
West Valley Hospice, Inc. serves 32 ZIP codes from its Van Nuys, CA office in Los Angeles County.
Yes, West Valley Hospice, Inc. is Medicare-certified (CCN B31634, since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
West Valley Hospice, Inc. is a Medicare-certified hospice located in Van Nuys, California, serving Los Angeles County. The hospice has been Medicare-certified since September 21, 2021 (CCN B31634). CMS Care Compare does not list an ownership type for this hospice in the data reviewed, so families should confirm this detail directly with the hospice.
CMS's CAHPS Hospice Survey, which collects feedback from family caregivers, has not published a star rating, a percentage of caregivers who would definitely recommend the hospice, or a percentage rating the hospice 9-10 for West Valley Hospice, Inc. This often happens when a hospice has served a smaller number of patients during the survey period, and it should not be read as a sign of lower quality.
On the CMS composite process measure, which reflects how consistently a hospice follows key care processes, West Valley Hospice, Inc. scored 61.29, compared to a California state average of 93.41 — placing it below the state average on this measure, according to CMS Care Compare data.
West Valley Hospice, Inc. reports serving 32 ZIP codes from its Van Nuys office, giving families a sense of the breadth of its service area.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to review the source directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. West Valley Hospice, Inc. is Medicare-certified (CCN B31634) as of September 21, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results, such as a star rating or percentage who would recommend, for this hospice — this is often due to small patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, West Valley Hospice, Inc. scored 61.29, compared to a California state average of 93.41, placing it below the state average.
What areas and ZIP codes does this hospice serve?
West Valley Hospice, Inc. serves 32 ZIP codes from its Van Nuys, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The ownership type for this hospice is not listed in the available CMS data; please contact the hospice at (818) 452-3646 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
West Valley Hospice, Inc. has been Medicare-certified since September 21, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort for patients who have stopped curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care, support, or attention to a patient's needs.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; please contact West Valley Hospice, Inc. at (818) 452-3646 to ask directly.
How do I start hospice care with this provider?
The available data does not describe the enrollment process; please contact West Valley Hospice, Inc. at (818) 452-3646 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, and how care is coordinated; you can review these details for this hospice on Medicare Care Compare and by contacting the hospice at (818) 452-3646.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's official listing for West Valley Hospice, Inc. at https://www.medicare.gov/care-compare/details/hospice/B31634?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.