Whidbeyhealth Hospice And Palliative Care
Coupeville, WA · Medicare-certified hospice (CCN 501542)
CMS process measure: 89.18 (state average 98.45 — below state average)
Serves: 25 ZIP codes (is yours included? →) · Phone: (360) 678-7605 · Verify on Medicare Care Compare ↗
Whidbeyhealth Hospice And Palliative Care has a 4-star family caregiver rating on the CMS CAHPS survey, with 93% of caregivers saying they'd definitely recommend it. On CMS's composite process measure, it scored 89.18, which is below the Washington state average of 98.45.
Whidbeyhealth Hospice And Palliative Care serves 25 ZIP codes from its office in Coupeville, Washington, in Island County. Families in that area can contact the hospice directly to confirm whether their specific location is covered.
Yes, Whidbeyhealth Hospice And Palliative Care is Medicare-certified (CCN 501542, since 2014). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Whidbeyhealth Hospice And Palliative Care is a government-owned hospice based in Coupeville, Washington, serving Island County. It has been Medicare-certified since June 12, 2014 (CCN 501542).
According to CMS Care Compare data drawn from the CAHPS Hospice Survey of family caregivers, Whidbeyhealth Hospice And Palliative Care earned a 4-star caregiver rating. Ninety-three percent of surveyed family caregivers said they would definitely recommend this hospice, and 85 percent gave the hospice an overall rating of 9 or 10 out of 10. These figures reflect the experiences reported by families who worked with the hospice team, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Whidbeyhealth Hospice And Palliative Care scored 89.18, compared with a Washington state average of 98.45 — placing it below the state average on this measure. CMS has also published a care index score of 10 for this hospice; CMS reports that visits occurred in the last days of life for about 68.0 percent of patients.
Whidbeyhealth Hospice And Palliative Care serves a broad area, covering 25 ZIP codes from its Coupeville office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families should confirm current details directly with the hospice or on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Whidbeyhealth Hospice And Palliative Care is Medicare-certified, with certification since June 12, 2014 (CCN 501542), and the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received a 4-star caregiver rating, with 93% of families saying they would definitely recommend it and 85% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 89.18, compared with a Washington state average of 98.45, placing it below the state average on this measure. CMS also lists a care index score of 10 and reports visits occurred in the last days of life for about 68.0% of patients.
What areas and ZIP codes does this hospice serve?
It serves 25 ZIP codes from its Coupeville, Washington office in Island County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Whidbeyhealth Hospice And Palliative Care is government-owned. Ownership type is one factor among several CMS reports, and families may want to weigh it alongside the survey and quality scores above.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 12, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, focusing on comfort and symptom relief, while hospice care is specifically for people who have chosen to stop curative treatment and are focusing on comfort in the final phase of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care — hospice teams actively manage pain and symptoms and support patients and families.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings for this hospice; please contact Whidbeyhealth Hospice And Palliative Care at (360) 678-7605 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover intake steps; please contact Whidbeyhealth Hospice And Palliative Care at (360) 678-7605 to learn how to begin care.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what areas it serves, and how to begin care — many of these answers can be confirmed by contacting Whidbeyhealth Hospice And Palliative Care at (360) 678-7605 or reviewing Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Whidbeyhealth Hospice And Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/501542?state=WA to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.