Willamette Vital Health
Salem, OR · Medicare-certified hospice (CCN 381516)
CMS process measure: 99.45 (state average 96.16 — above state average)
Serves: 54 ZIP codes (is yours included? →) · Phone: (503) 588-3600 · Verify on Medicare Care Compare ↗
Family caregivers gave Willamette Vital Health 4 out of 5 stars in the CMS survey, with 88% saying they would definitely recommend it. On CMS's composite process measure, it scored 99.45, above the Oregon state average of 96.16.
Willamette Vital Health serves 54 ZIP codes from its Salem, Oregon office, located in Polk County, according to CMS Care Compare data.
Yes, Willamette Vital Health is Medicare-certified (CCN 381516, since 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Willamette Vital Health is a non-profit hospice based in Salem, Oregon, in Polk County. It has been Medicare-certified since August 19, 2011 (CCN 381516). Because it is Medicare-certified, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility; no cost details beyond that fact are available here.
According to CMS Care Compare CAHPS survey data, family caregivers rated Willamette Vital Health 4 stars overall. Among respondents, 88% said they would definitely recommend the hospice to others, and 84% gave it an overall rating of 9 or 10 on a 10-point scale. These figures reflect the experiences reported by family caregivers surveyed by CMS, not a guarantee of any individual family's experience.
On CMS's composite process quality measure, Willamette Vital Health scored 99.45, which is above the Oregon state average of 96.16. CMS also reports a care index score of 10 and notes that 51.9% of patients received visits in the last days of life, based on the measures CMS has published for this hospice. Where a particular measure is not listed here, it means CMS has not published that figure for this hospice, often due to small patient counts — this is not an indication of poor quality.
Willamette Vital Health's service area, as reflected in CMS data, spans 54 ZIP codes. All figures in this profile come from CMS Care Compare data and may be updated by CMS periodically; families are encouraged to check the Care Compare website for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Willamette Vital Health is Medicare-certified (CCN 381516) since August 19, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Willamette Vital Health 4 stars overall, with 88% saying they would definitely recommend it and 84% rating it 9 or 10 out of 10, per CMS CAHPS data.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process measure score is 99.45, which is above the Oregon state average of 96.16.
What areas and ZIP codes does this hospice serve?
According to CMS data, Willamette Vital Health serves 54 ZIP codes from its Salem, Oregon location in Polk County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Willamette Vital Health is a non-profit hospice. Ownership type does not by itself determine quality, but CMS publishes it as part of provider transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 19, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have chosen to stop curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; please contact Willamette Vital Health at (503) 588-3600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe the enrollment process; please contact Willamette Vital Health at (503) 588-3600 for guidance and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, quality measures, and service area, all of which are reported on Medicare Care Compare; contact Willamette Vital Health at (503) 588-3600 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Willamette Vital Health directly at https://www.medicare.gov/care-compare/details/hospice/381516?state=OR to review its official CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.