Willis Knighton Hospice Of Louisiana
Shreveport, LA · Medicare-certified hospice (CCN 191517)
CMS process measure: 78.95 (state average 96.14 — below state average)
Serves: 40 ZIP codes (is yours included? →) · Phone: (318) 212-2170 · Verify on Medicare Care Compare ↗
Willis Knighton Hospice Of Louisiana holds a 4-star CAHPS rating from family caregivers, with 82% saying they would definitely recommend it. On the CMS composite process measure, it scored 78.95, which is below the Louisiana state average of 96.14.
Willis Knighton Hospice Of Louisiana serves 40 ZIP codes from its Shreveport, Louisiana office in Caddo County. Families in that area can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Willis Knighton Hospice Of Louisiana is Medicare-certified, with CCN 191517, certified since 1989. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Willis Knighton Hospice Of Louisiana is a non-profit hospice based in Shreveport, Louisiana, serving families in Caddo County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since July 31, 1989.
In the CMS CAHPS family caregiver survey, this hospice received an overall rating of 4 stars. Among caregivers surveyed, 82% said they would definitely recommend this hospice to others, and 85% rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers of patients who received care from this hospice, as published by CMS.
On the CMS composite process measure, which reflects a bundle of care processes CMS tracks, this hospice scored 78.95, compared to a Louisiana state average of 96.14 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 38.1% of patients received visits in the last days of life, per the published data. Where CMS has not published a particular measure for this hospice, that omission is often due to small patient counts and should not be read as a sign of poor quality.
The hospice's service area, per CMS data, spans 40 ZIP codes from its Shreveport office. The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and reflect the most recently published vintage available at the time of this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Willis Knighton Hospice Of Louisiana has been Medicare-certified since July 31, 1989 (CCN 191517), and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives this hospice a 4-star family caregiver rating, with 82% of caregivers saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 78.95, compared to a Louisiana state average of 96.14, placing it below the state average on that measure. CMS also lists a care index score of 9 and reports that 38.1% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 40 ZIP codes from its Shreveport, Louisiana office in Caddo County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type doesn't directly determine quality, but families sometimes consider it alongside CMS's published ratings and measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 31, 1989, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are nearing the end of life, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care or support, and patients can still receive medical attention for symptom management.
Where is hospice care provided — at home or in a facility?
CMS data provided does not specify care settings for this hospice; please contact the hospice at (318) 212-2170 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact Willis Knighton Hospice Of Louisiana directly at (318) 212-2170 to learn about starting care, and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, its service area, and how to begin care — contact the hospice at (318) 212-2170 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Willis Knighton Hospice Of Louisiana directly at https://www.medicare.gov/care-compare/details/hospice/191517?state=LA to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.