Alliance Health At West Acres
Brockton, MA · Medicare and Medicaid-certified nursing home (CCN 225259) · 138 certified beds
Health inspection: 4 · Quality measures: 3 · Staffing: 2
Federal fines: none on current record
Phone: (508) 583-6000 · Verify on Medicare Care Compare ↗
Alliance Health At West Acres has a CMS overall star rating of 4 out of 5, above the Massachusetts state average of 3.04. Its health inspection rating is 4 stars, and its staffing rating is 2 stars.
Alliance Health At West Acres reports total nurse hours per resident per day of about 3.69, with RN hours per resident per day of about 0.23, and a nursing staff turnover rate of 32.4%. CMS gives the facility a staffing star rating of 2 out of 5.
Alliance Health At West Acres has no federal fines on record, totaling $0.00, and no payment denials on record according to CMS data. CMS does not display an abuse icon for this facility, and it is not part of the Special Focus Facility program.
About this facility
Alliance Health At West Acres is a non-profit corporation-owned nursing home in Brockton, Plymouth County, Massachusetts, certified for Medicare and Medicaid since August 1977. The facility is licensed for 138 beds and serves an average of 117.6 residents daily.
According to CMS Care Compare, the facility holds an overall star rating of 4 out of 5, above the Massachusetts state average of 3.04. Its four component ratings are: health inspection rating of 4, quality measure (QM) rating of 3, and staffing rating of 2 out of 5.
Nurse staffing data show total nurse hours per resident per day of 3.69, with registered nurse (RN) hours per resident per day at 0.23. Nursing staff turnover is reported at 32.4%.
On penalties: CMS records show no federal fines on record for this facility (0 fines totaling $0.00), and no payment denials on record.
CMS does not display an abuse icon for this facility, and it is not currently designated under CMS's Special Focus Facility program, which flags nursing homes as persistently underperforming and subject to increased inspection frequency.
This facility is part of the Alliance Health & Human Services chain, which operates 8 facilities with an average CMS rating of 3.8 across the chain. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The overall rating is 4 out of 5 stars, above the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
Yes, the facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours per resident per day are about 3.69, with RN hours at about 0.23, and turnover is 32.4%. CMS rates staffing 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No. CMS does not display an abuse icon for this facility, and it is not in the Special Focus Facility program.
How large is this facility and how many residents live there?
The facility is certified for 138 beds with an average daily population of 117.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of the Alliance Health & Human Services chain, which includes 8 facilities with an average rating of 3.8.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since August 1977.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which combine to form the overall score; this facility scores 4 (health inspection), 2 (staffing), and 3 (quality measures).
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 5085836000 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not include tour details; contact the facility at 5085836000 to arrange a visit and verify details on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/225259?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.