Birch Hill Health Services
Shawano, WI · Medicare and Medicaid-certified nursing home (CCN 525412) · 50 certified beds
Health inspection: 3 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (715) 526-3161 · Verify on Medicare Care Compare ↗
Birch Hill Health Services has a CMS overall rating of 2 out of 5 stars, below the Wisconsin state average of about 3 stars. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Birch Hill Health Services reports total nurse staffing of about 3.29 hours per resident per day, including 0.63 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 30.3%.
Birch Hill Health Services has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. There is no abuse icon or Special Focus status noted for this facility in the CMS data.
About this facility
Birch Hill Health Services is a 50-bed nursing home in Shawano, Wisconsin, certified for both Medicare and Medicaid since June 1988. It is organized as a for-profit limited liability company and averages 41.9 residents. The facility is part of the North Shore Healthcare chain, which operates 59 facilities with an average CMS rating of 2.7 stars.
According to CMS Care Compare, Birch Hill Health Services holds an overall star rating of 2 out of 5, which is below the Wisconsin state average of 2.98. Its component ratings are: health inspection rating of 3 stars, quality measure (QM) rating of 1 star, and staffing rating of 3 stars.
CMS-reported nurse staffing levels show total nurse hours of 3.29 per resident per day, including 0.63 RN hours per resident per day. Nursing staff turnover is reported at 30.3%.
On penalties, CMS records show 0 federal fines totaling $0.00, and 0 payment denials — no federal fines on record for this facility. There is no abuse icon indicated in the data, and no special focus status is listed for this facility.
CMS data does not indicate a change in ownership within the past 12 months for this facility, so current ratings should reflect the present operator.
This profile is based on data published by CMS Medicare Care Compare; figures reflect the most recent CMS data vintage supplied. Families should verify current details directly with the facility and on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Birch Hill Health Services has an overall CMS rating of 2 out of 5 stars, below the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.29 hours per resident per day, including 0.63 RN hours, with a staffing rating of 3 stars; nursing turnover is 30.3%.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon and no special focus status for this facility.
How large is this facility and how many residents live there?
Birch Hill Health Services is certified for 50 beds and averages 41.9 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and is part of the North Shore Healthcare chain, which operates 59 facilities with an average CMS rating of 2.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for Medicare/Medicaid certification on June 1, 1988.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections (3 stars), staffing (3 stars), and quality measures (1 star), which combine into the overall 2-star rating.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 7155263161 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 7155263161 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest CMS data for this facility at https://www.medicare.gov/care-compare/details/nursing-home/525412?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.