Brookdale Westlake Hills
Austin, TX · Medicare-certified nursing home (CCN 455866) · 90 certified beds
Health inspection: 2 · Quality measures: 4 · Staffing: 3
Federal fines: 6 totaling $300,561
Phone: (512) 328-3775 · Verify on Medicare Care Compare ↗
Brookdale Westlake Hills has a CMS overall rating of 2 out of 5 stars, which is below the Texas state average of 2.65 stars. Its health inspection rating is 2 out of 5 stars, and its staffing rating is 3 out of 5 stars.
Brookdale Westlake Hills reports total nurse staffing of about 4.46 hours per resident per day, including 0.67 RN hours per resident per day, with a nursing staff turnover rate of 35.7%. CMS gives the facility a staffing rating of 3 out of 5 stars.
CMS records show Brookdale Westlake Hills has 6 federal fines totaling $300,561.00, and 0 payment denials on record. No abuse icon or Special Focus status was indicated in the available CMS data for this facility.
About this facility
Brookdale Westlake Hills is a Medicare-certified nursing home in Austin, Travis County, Texas, operating under for-profit corporate ownership. The facility is certified for 90 beds, with an average daily census of 58.8 residents, and has been certified since January 1990.
According to CMS Care Compare, Brookdale Westlake Hills holds an overall star rating of 2 out of 5, which falls below the Texas state average of 2.65. The health inspection rating is 2 out of 5, the quality measure (QM) rating is 4 out of 5, and the staffing rating is 3 out of 5.
Nurse staffing data reported to CMS shows total nurse staffing of 4.46 hours per resident per day, including 0.67 RN hours per resident per day. Nursing staff turnover is reported at 35.7%.
On penalties, CMS records show 6 federal fines totaling $300,561.00 for this facility, and 0 payment denials on record.
This facility is part of the Brookdale Senior Living chain, which operates 12 facilities with an average chain rating of 3.5 out of 5. Ownership has not changed within the last 12 months, so current ratings reflect the current operator.
No abuse icon or Special Focus status is indicated in the provided data. Families are encouraged to review the full inspection record on Medicare Care Compare for the most current information. Data source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Brookdale Westlake Hills has an overall CMS rating of 2 out of 5 stars, below the Texas state average of 2.65 stars.
Does this facility accept Medicare, Medicaid, or both?
CMS data lists this facility's provider type as Medicare. For details on Medicaid acceptance, contact the facility at (512) 328-3775 or verify on Medicare Care Compare.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.46 hours per resident per day, including 0.67 RN hours per resident per day, with a 35.7% nursing turnover rate; CMS rates staffing at 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 6 fines totaling $300,561.00, and 0 payment denials on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Brookdale Westlake Hills is certified for 90 beds, with an average daily census of 58.8 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Brookdale Senior Living chain, which includes 12 facilities with an average rating of 3.5 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since January 9, 1990.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; this facility scores 2, 2, 3, and 4 out of 5 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at (512) 328-3775 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This data set does not cover tour details; contact the facility at (512) 328-3775 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest official record at https://www.medicare.gov/care-compare/details/nursing-home/455866?state=TX.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.