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Care Village At West Roxbury

West Roxbury, MA · Medicare and Medicaid-certified nursing home (CCN 225499) · 76 certified beds

CMS overall rating: 3★ (state average 3.04★ — at state average)
Health inspection: 3 · Quality measures: 4 · Staffing: 4
Federal fines: 1 totaling $3,418
Phone: (617) 323-5440 · Verify on Medicare Care Compare ↗

Care Village At West Roxbury has a CMS overall rating of 3 out of 5 stars, which is at the Massachusetts state average of about 3.04. Its health inspection rating is 3 stars and its staffing rating is 4 stars.

Care Village At West Roxbury reports about 3.26 total nurse hours per resident per day, including 0.92 RN hours per resident per day, with a staff turnover rate of 14.9%. CMS gives the facility a staffing rating of 4 out of 5 stars.

CMS records show Care Village At West Roxbury has 1 federal fine totaling $3,418.00 and no payment denials on record. There is no CMS abuse icon displayed for this facility and it is not part of the CMS Special Focus Facility program.

Overall rating vs. benchmarks
Care Village At West … Care Village At West …: 3★ 3★ MA average MA average: 3.04★ 3.04★

About this facility

Care Village At West Roxbury is a 76-bed skilled nursing facility in West Roxbury, Suffolk County, Massachusetts, operating as a for-profit corporation and certified to accept both Medicare and Medicaid. The facility has been certified since July 1990 and currently serves an average of 63.6 residents per day.

According to CMS Care Compare, the facility holds an overall star rating of 3 out of 5, which is at the Massachusetts state average of 3.04. This overall score is composed of a health inspection rating of 3 stars, a quality measure (QM) rating of 4 stars, and a staffing rating of 4 stars.

Nurse staffing data reported to CMS show total nurse staffing of approximately 3.26 hours per resident per day, including 0.92 registered nurse (RN) hours per resident per day. Nursing staff turnover is reported at 14.9%.

On penalties, CMS records show 1 federal fine totaling $3,418.00 for this facility, with no payment denials on record. There is no abuse icon displayed by CMS for this facility, and it is not currently listed under CMS's Special Focus Facility program, which is reserved for homes CMS has identified as persistently underperforming and subject to increased inspection scrutiny.

No chain affiliation is listed in the provided data, and there has been no change of ownership in the past 12 months, so the current ratings reflect the current operator. This profile is based on data from CMS Care Compare; families should verify current details directly on Care Compare before making a decision.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

It has an overall rating of 3 out of 5 stars, which is at the Massachusetts state average of about 3.04.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.26 hours per resident per day, including 0.92 RN hours per resident per day, with 14.9% nursing turnover; CMS rates staffing at 4 out of 5 stars.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 1 fine totaling $3,418.00 and no payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

No, CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus Facility program.

How large is this facility and how many residents live there?

It has 76 certified beds and an average daily census of 63.6 residents.

Who owns this facility — and is it part of a chain?

It is operated as a for-profit corporation; the data provided does not list a chain affiliation.

How long has this facility been Medicare/Medicaid certified?

It has been certified since July 1, 1990.

What do the four different CMS star ratings mean?

CMS rates facilities on an overall score plus three component scores — health inspections (3 stars here), quality measures (4 stars), and staffing (4 stars) — which combine into the overall 3-star rating.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided CMS data does not specify service lines; contact the facility at 6173235440 or check Medicare Care Compare to confirm.

What should I look for when touring this facility?

The data provided doesn't cover tour details; contact the facility at 6173235440 to arrange a visit and verify current conditions.

How do I verify this facility's current record on Medicare Care Compare?

You can review the latest ratings and inspection reports at https://www.medicare.gov/care-compare/details/nursing-home/225499?state=MA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.