Citizens Memorial Healthcare Facility
Bolivar, MO · Medicare and Medicaid-certified nursing home (CCN 265545) · 111 certified beds
Health inspection: 3 · Quality measures: 1 · Staffing: 3
Federal fines: none on current record
Phone: (417) 326-7648 · Verify on Medicare Care Compare ↗
Citizens Memorial Healthcare Facility has a CMS overall star rating of 2 out of 5, below the Missouri state average of 2.51. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Citizens Memorial Healthcare Facility reports 3.16 total nurse hours per resident per day, including 0.59 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 42.5%.
Citizens Memorial Healthcare Facility has no federal fines on record and no payment denials, according to CMS data. No abuse icon or Special Focus Facility status is flagged for this location.
About this facility
Citizens Memorial Healthcare Facility is a non-profit, corporation-owned nursing home in Bolivar, Polk County, Missouri, certified for Medicare and Medicaid participation since September 27, 1993. The facility is certified for 111 beds and reports an average daily census of 91.6 residents.
According to CMS Care Compare data, the facility holds an overall star rating of 2 out of 5, which is below the Missouri state average of 2.51. This overall score is built from a health inspection rating of 3 stars, a quality measure (QM) rating of 1 star, and a staffing rating of 3 stars.
Nurse staffing levels are reported at 3.16 total nurse hours per resident per day, including 0.59 RN hours per resident per day. Nursing staff turnover is reported at 42.5%.
On the penalty record, CMS lists no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials. No abuse icon is flagged in this data, and no Special Focus Facility status is listed for this location.
This facility is part of the Citizens Memorial Health Care chain, which operates 6 facilities with an average chain rating of 3.0 stars. Ownership has not changed within the past 12 months, per available data.
Source: CMS Medicare Care Compare. Data as provided in this listing's vintage; families should verify current details directly on Care Compare before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
The facility has an overall rating of 2 out of 5 stars, which is below the Missouri state average of 2.51.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
It reports 3.16 total nurse hours per resident per day, including 0.59 RN hours, with a 3-star staffing rating and 42.5% nursing turnover.
Does this facility have federal fines or penalties on record?
No, CMS lists no federal fines (0 fines, $0.00 total) and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is present in the CMS data for this facility.
How large is this facility and how many residents live there?
It is certified for 111 beds and reports an average daily census of 91.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a non-profit corporation and is part of the Citizens Memorial Health Care chain, which includes 6 facilities with an average rating of 3.0 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since September 27, 1993.
What do the four different CMS star ratings mean?
CMS rates facilities on health inspections (3 stars here), staffing (3 stars), quality measures (1 star), and an overall composite score (2 stars) combining all three.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not available in the provided data; contact the facility at 4173267648 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 4173267648 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/265545?state=MO.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.