Complete Care At Brackenville Llc
Hockessin, DE · Medicare and Medicaid-certified nursing home (CCN 085042) · 104 certified beds
Health inspection: 3 · Quality measures: 5 · Staffing: 3
Federal fines: 1 totaling $16,801
Phone: (302) 234-5420 · Verify on Medicare Care Compare ↗
Complete Care At Brackenville has a CMS overall rating of 4 stars, above the Delaware state average of 3.28 stars. Its health inspection rating is 3 stars and its staffing rating is 3 stars.
Complete Care At Brackenville reports total nurse hours of 3.85 per resident per day, including 0.69 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover is reported at 51.9%.
Complete Care At Brackenville has 1 federal fine on record totaling $16,801.00, with 0 payment denials. CMS does not display an abuse icon for this facility and it is not in the Special Focus Facility program.
About this facility
Complete Care At Brackenville LLC is a Medicare and Medicaid certified nursing home located in Hockessin, New Castle County, Delaware. The facility has been certified since March 1993 and holds 104 certified beds, with an average of 99.1 residents. It operates as a for-profit Limited Liability Company and is part of the Complete Care chain, which includes 85 facilities nationwide with a chain average rating of 3.1 stars.
According to CMS Care Compare, the facility holds an overall rating of 4 stars, which is above the Delaware state average of 3.28 stars. Its component ratings are: 3 stars for health inspections, 5 stars for quality measures, and 3 stars for staffing.
Nurse staffing data reported to CMS shows total nurse hours of 3.85 per resident per day, including 0.69 RN hours per resident per day. Nursing staff turnover is reported at 51.9%.
On penalties, CMS records show 1 federal fine totaling $16,801.00 for this facility, with 0 payment denials of Medicare/Medicaid payment on record.
CMS does not display an abuse icon for this facility, and it is not currently designated under CMS's Special Focus Facility program, which applies to facilities identified as persistently underperforming and placed under increased inspection scrutiny.
Ownership has not changed within the past 12 months, so current ratings reflect the present operator. Families should consult CMS Care Compare directly for the most current inspection and rating details before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It holds an overall rating of 4 stars, above the Delaware state average of 3.28 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours are 3.85 per resident per day, with a staffing star rating of 3, and nursing staff turnover of 51.9%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $16,801.00, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not display an abuse icon for this facility and it is not in the Special Focus Facility program.
How large is this facility and how many residents live there?
It has 104 certified beds and an average of 99.1 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit Limited Liability Company and part of the Complete Care chain, which has 85 facilities with an average rating of 3.1 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since March 1993.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, quality measures, and staffing — this facility scores 4, 3, 5, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service lines; contact the facility at 3022345420 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 3022345420 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/085042?state=DE for the latest CMS data.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.