Complete Care At Germantown
Germantown, WI · Medicare and Medicaid-certified nursing home (CCN 525653) · 121 certified beds
Health inspection: 4 · Quality measures: 4 · Staffing: 2
Federal fines: none on current record
Phone: (262) 509-3300 · Verify on Medicare Care Compare ↗
Complete Care At Germantown holds a CMS overall rating of 4 out of 5 stars, above the Wisconsin state average of 2.98. Its health inspection rating is 4 out of 5, and its staffing rating is 2 out of 5.
Complete Care At Germantown reports 3.75 total nurse hours per resident per day, including 0.89 RN hours per resident per day, with a nursing staff turnover rate of 57.1%. Its CMS staffing star rating is 2 out of 5.
Complete Care At Germantown has no federal fines on record, with 0 fines totaling $0.00, and 0 payment denials reported by CMS. There is no abuse icon flagged and no Special Focus Facility status noted for this facility.
About this facility
Complete Care At Germantown is a Medicare and Medicaid certified nursing home located in Germantown, Washington County, Wisconsin. The facility has been certified since October 1999 and is operated as a for-profit corporation. It is certified for 121 beds, with an average of 52.6 residents at a time.
According to CMS Care Compare, the facility holds an overall star rating of 4 out of 5, which is above the Wisconsin state average of 2.98. Its component ratings are: health inspection rating of 4, quality measures (QM) rating of 4, and staffing rating of 2. Nurse staffing levels average 3.75 total nurse hours per resident per day, including 0.89 RN hours per resident per day. Nursing staff turnover is reported at 57.1%.
On the penalty record, CMS reports 0 federal fines totaling $0.00 — no federal fines on record — and 0 payment denials for this facility. There is no abuse icon flagged and no Special Focus Facility status noted in the provided data.
Complete Care At Germantown is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1. There is no record of an ownership change within the last 12 months, so current ratings reflect the current operator.
Data sourced from CMS Medicare Care Compare; families should verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Complete Care At Germantown has an overall rating of 4 out of 5 stars, which is above the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
The facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.75 hours per resident per day, including 0.89 RN hours, with a staffing star rating of 2 out of 5 and nursing turnover of 57.1%.
Does this facility have federal fines or penalties on record?
No, CMS records 0 fines totaling $0.00 and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided shows no abuse icon flagged and no Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
The facility is certified for 121 beds and averages 52.6 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit corporation and is part of the Complete Care chain, which includes 85 facilities nationally with an average rating of 3.1.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since October 14, 1999.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which combine to form the overall star score; this facility scores 4, 4, 2, and 4 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the provided CMS data; please contact the facility at 2625093300 or verify on Medicare Care Compare.
What should I look for when touring this facility?
This is not addressed by the CMS data provided; contact the facility at 2625093300 or check the Care Compare listing for details.
How do I verify this facility's current record on Medicare Care Compare?
You can view the current record at https://www.medicare.gov/care-compare/details/nursing-home/525653?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.