Complete Care At Glendale West
Glendale, WI · Medicare and Medicaid-certified nursing home (CCN 525547) · 94 certified beds
Health inspection: 2 · Quality measures: 5 · Staffing: 3
Federal fines: 1 totaling $11,180
Phone: (414) 351-0543 · Verify on Medicare Care Compare ↗
Complete Care At Glendale West has a CMS overall rating of 3 out of 5 stars, which is at the Wisconsin state average of about 2.98. Its health inspection rating is 2 stars and its staffing rating is 3 stars.
Complete Care At Glendale West reports total nurse staffing of about 4.38 hours per resident per day, including 0.71 RN hours per resident per day, with a staffing star rating of 3 out of 5. Nursing staff turnover is reported at 62.9%.
Complete Care At Glendale West has 1 federal fine on record totaling $11,180.00, with 0 payment denials. CMS does not show an abuse icon for this facility and it is not in the Special Focus program.
About this facility
Complete Care At Glendale West is a for-profit (Limited Liability Company) nursing home in Glendale, Milwaukee County, Wisconsin, certified for both Medicare and Medicaid since July 1994. The facility has 94 certified beds and an average daily census of 78.1 residents.
According to CMS Care Compare, the facility holds an overall star rating of 3 out of 5, which is at the Wisconsin state average of 2.98. This overall score is built from a Health Inspection rating of 2 stars, a Quality Measure rating of 5 stars, and a Staffing rating of 3 stars.
Nurse staffing totals 4.37790 hours per resident per day, including 0.70500 RN hours per resident per day. Nursing staff turnover is reported at 62.9%.
On penalties, CMS records show 1 federal fine totaling $11,180.00 assessed against this facility, and 0 payment denials on record. CMS does not display an abuse icon for this facility, and it is not currently listed in the Special Focus program.
Complete Care At Glendale West is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1 stars. There has been no change of ownership reported in the past 12 months, so current ratings reflect the present operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It has an overall rating of 3 out of 5 stars, which is at the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
It is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.37790 hours per resident per day, including 0.70500 RN hours, with a staffing star rating of 3; nursing turnover is 62.9%.
Does this facility have federal fines or penalties on record?
Yes, CMS records 1 fine totaling $11,180.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, CMS does not show an abuse icon for this facility, and it is not listed in the Special Focus program.
How large is this facility and how many residents live there?
It has 94 certified beds with an average daily census of 78.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit Limited Liability Company and is part of the Complete Care chain, which has 85 facilities averaging a 3.1 star rating.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on July 15, 1994.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections (2 stars here), staffing (3 stars), and quality measures (5 stars) — which combine into the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify services offered; please contact the facility at 4143510543 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The provided data doesn't cover tour specifics; contact the facility at 4143510543 to arrange a visit and review details on Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest details at https://www.medicare.gov/care-compare/details/nursing-home/525547?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.