Complete Care At Hales Corners
Hales Corners, WI · Medicare and Medicaid-certified nursing home (CCN 525596) · 62 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 3
Federal fines: 1 totaling $17,934
Phone: (414) 529-6888 · Verify on Medicare Care Compare ↗
Complete Care At Hales Corners has a CMS overall star rating of 3 out of 5, which is at the Wisconsin state average of 2.98. Its health inspection rating is 3 stars and its staffing rating is also 3 stars.
Complete Care At Hales Corners reports total nurse staffing of 4.64 hours per resident per day, including 0.87 RN hours per resident per day, with a staffing star rating of 3. Nursing staff turnover at this facility is reported at 64.7%.
CMS records show Complete Care At Hales Corners has 1 federal fine on record totaling $17,934.00, with 0 payment denials. No abuse icon or Special Focus Facility designation is noted in the CMS data provided for this facility.
About this facility
Complete Care At Hales Corners is a for-profit corporation-owned nursing home in Hales Corners, Milwaukee County, Wisconsin, certified for both Medicare and Medicaid since June 10, 1996. The facility maintains 62 certified beds with an average daily census of 55.6 residents.
According to CMS Care Compare, the facility holds an overall star rating of 3 out of 5, which is at the Wisconsin state average of 2.98. The individual CMS ratings are: health inspection rating of 3, staffing rating of 3, and quality measure (QM) rating of 3.
Nurse staffing data reported to CMS shows total nurse staffing of 4.64 hours per resident per day, including 0.87 RN hours per resident per day. Nursing staff turnover is reported at 64.7%.
On penalties, CMS records show 1 federal fine totaling $17,934.00 for this facility, and 0 payment denials of Medicare/Medicaid payments. There is no abuse icon flagged and no Special Focus Facility designation noted in the provided data.
Complete Care At Hales Corners is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1 out of 5. There has been no ownership change reported in the last 12 months, so current CMS ratings reflect the current operator.
This profile is built from CMS Care Compare data; families should verify current details directly with the facility and on Medicare Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Complete Care At Hales Corners has an overall rating of 3 out of 5 stars, which is at the Wisconsin state average of 2.98.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 4.64 hours per resident per day, including 0.87 RN hours per resident per day, with a staffing turnover rate of 64.7% and a staffing star rating of 3.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $17,934.00, and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is present in the CMS data for this facility.
How large is this facility and how many residents live there?
The facility has 62 certified beds with an average daily census of 55.6 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Complete Care chain, which operates 85 facilities nationwide with an average rating of 3.1.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since June 10, 1996.
What do the four different CMS star ratings mean?
CMS reports an overall rating (3), a health inspection rating (3), a staffing rating (3), and a quality measure rating (3) for this facility.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify rehabilitation services; contact the facility at 4145296888 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4145296888 to arrange a visit and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review current details at https://www.medicare.gov/care-compare/details/nursing-home/525596?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.